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Using Microsoft Authenticator App
Instructions for using the Microsoft Authenticator app as multi-factor authentication method on multiple platforms.
Logging into Blackboard Using WKU Guest Accounts
Instructions for setting up WKU Guest Account MFA for Blackboard access.
Resetting WKU Email Account Multi-Factor Authentication
Instructions for resetting MFA for WKU Email Accounts.
Enabling 2-Step Verification for Google Workspace Accounts
Instructions for enabling Google Workspace 2-step verification.
Receiving More Information Required Message
Instructions for resolving the More Information Required message.
Migrating from Outlook Mobile to Microsoft Authenticator for MFA
Instructions for self-migrating from the Outlook Mobile app to the Microsoft Authenticator app as a default for multi-factor authentication.