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Installing Microsoft 365 (Windows)
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Windows computer. Currently, Office 365 offers Office 2016.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Integrating Zoom & Outlook Contacts and Calendars
Instructions for how to sync Outlook calendar with Zoom so that both reflect each other's calendar events and/or contacts.
Creating Columns in Word
Instructions for creating columns in a Word document.
Outlook Loading Other Account
Information about Outlook Web Access (OWA) loading a non-WKU account when clicking a link to navigate to the account.
Sharing Office Files through OneDrive
Instructions for uploading and sharing Office files in OneDrive. For all supported operating systems and Office versions.
Microsoft Word 365 Storing Documents in Cloud Storage
Information about Microsoft Word 365 auto-saving documents in cloud storage.
Subscription Expired Message
Information about Microsoft 365 stating that the subscription has expired.
Shared Mailbox Deleted Items Stored in Personal Account Deleted Items
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
Resolving Editing Permissions Error
Instructions on how to fix the error: "Your account doesn't allow editing..."
Repeatedly Requesting Keychain Access
Instructions for allowing Keychain Access to Office apps on macOS computers.
Receiving Visual Basic Error About Adobe Add-On
Information about run-time errors when using an unsupported version of Adobe Acrobat with newer versions of Microsoft Office on macOS devices.
Installing Microsoft 365 on a Personally Owned Mac
Instructions for current Faculty/Staff/Students on installing Microsoft 365 for free on their personal Mac.