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View Successful and Unsuccessful Account Login History
Instructions to view login history for Microsoft 365 accounts.
Creating a Hyperlink to a Specific Location Within the Same Word Document
Instructions for creating a hyperlink in a Word document that leads to a specific location on the same document.
Accessing Shared Mailbox Accounts
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Receiving User Does Not Have Access Privileges Permission Error (macOS)
Information regarding files synced through the OneDrive for macOS app that are giving a permissions error.
Removing Conflicting Office Account License Files (macOS)
How to remove all License Files from a Mac
Resolving Editing Permissions Error
Instructions on how to fix the error: "Your account doesn't allow editing..."
Installing Microsoft 365 (Windows)
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Windows computer. Currently, Office 365 offers Office 2016.
Uninstalling Microsoft 365 for Mac
Instructions for completely removing Microsoft 365 for Mac.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Integrating Zoom & Outlook Contacts and Calendars
Instructions for how to sync Outlook calendar with Zoom so that both reflect each other's calendar events and/or contacts.
Creating Columns in Word
Instructions for creating columns in a Word document.
Outlook Loading Other Account
Information about Outlook Web Access (OWA) loading a non-WKU account when clicking a link to navigate to the account.
Sharing Office Files through OneDrive
Instructions for uploading and sharing Office files in OneDrive. For all supported operating systems and Office versions.
Microsoft Word 365 Storing Documents in Cloud Storage
Information about Microsoft Word 365 auto-saving documents in cloud storage.
Subscription Expired Message
Information about Microsoft 365 stating that the subscription has expired.