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- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for how to sync Outlook calendar with Zoom so that both reflect each other's calendar events and/or contacts.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for creating a new Outlook profile.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on deactivating Microsoft 365 licenses so you can install it on a different device.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (Windows)
Instructions for resolving a Microsoft account requires JavaScript to Sign-in error.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for completely removing Microsoft 365 for Mac.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Information about Microsoft OneDrive.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on creating mailing groups in Outlook.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
- Knowledge Base
- Software & Programs
- Microsoft 365
- OneDrive
Information regarding files synced through the OneDrive for macOS app that are giving a permissions error.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for allowing Keychain Access to Office apps on macOS computers.