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Change Blackboard Group Membership
Instructions for changing group membership as an instructor within a Blackboard course site.
Unlinking a Personal Computer from TopperMail Group Policy Mobile Device Management
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Expanding and Collapsing Email Groups (Outlook)
Instructions for expanding and closing an email group in Outlook.
Creating Folders on the Shared Drive
Information about creating folders on the WKU Shared Drive.
Recover Deleted Contact Groups (Outlook)
Instructions for recovering deleted contact groups.
Viewing Active Directory Group Members
Instructions for getting a list of Active Directory group members.
Ending Employment and Disabling Accounts
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Modifying Active Directory Rights
Information on how to add / edit / remove individual rights to an Active Directory group.
Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
Creating a Contact List in OWA
Instructions for creating a Contact List in OWA.
Creating Group Assignments
Instructions for creating group assignments in Blackboard Original and Ultra courses.
Adding Guest Accounts to Active Directory Groups
Information regarding adding guest accounts to Active Directory groups.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Sending Email to Multiple Addresses
Instructions on sending email to multiple addresses in the To, CC, or BCC fields.
Enabling Contact Lists on Outlook (macOS)
Instructions on how to enable the creation of contact lists on Outlook for macOS.