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Modifying Rights
Information on how to get someone added to an Active Directory group.
Ending Employment and Disabling Accounts
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Creating Self-Enroll Groups
Instructions for creating a self-enroll group on Blackboard.
Requesting Shared Mailbox Accounts
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
Creating Folders on the Shared Drive
Information about creating folders on the WKU Shared Drive.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Creating Groups (Instructor)
Instructions for creating groups within a Blackboard course site by the instructor.
Restricting Logins to AD Group
Information about limiting logins on macOS computers to specific Active Directory groups.
Reappearing WKU Support Desktop Icons
Information about WKU shortcuts that appear on WKU-owned desktops and cannot be removed.
Unlinking a Personal Computer from TopperMail Group Policy Mobile Device Management
Instructions for removing a personal computer from TopperMail Mobile Device Management if it has been enrolled.
Enabling Contact Lists on Outlook (macOS)
Instructions on how to enable the creation of contact lists on Outlook for macOS.
Adding a Shared Contact Group to Contacts
Instructions on how to add a shared contacts group to your own contacts.
Expanding and Collapsing Email Groups
Instructions for expanding and closing an email group in Outlook.
Differences Between Group and Group Sets
Information about the difference between a group and group set in Blackboard.
Emailing Specific Students
Instructions for WKU faculty/staff on how to email specific groups of students.