Modifying Rights

Issue/Question

How do I add/remove someone to an Active Directory group?

Cause

In order to login to WKU-Owned machines, access shared and custom drives, gain printing rights, see shared calendars, and access other systems you need to be in the appropriate Active Directory group(s).

Resolution

In order to be added to or removed from an Active Directory group, a WKU Staff or Faculty member must send in the request and/or confirm the request. This can be done by the employee by submitting an online request here.

Service Desk Consultants Only

  1. Look up the person who needs rights added/removed in MGT Interface.
  2. Verify that they aren't already in/out of the groups in question.
  3. Fill out the template Accounts > Active Directory > Modify RightsThe requestor should be the client needing the rights modified. 
  4. Route the ticket to Systems Administration

Note: If the client is unsure of what group the client needs to be added to, it's helpful to get the information of someone who already has the correct AD Groups for comparison.

Details

Article ID: 591
Created
Mon 9/8/14 4:55 PM
Modified
Wed 10/31/18 10:41 AM

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