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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for adding a networked printer through Active Directory.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping network drives on a Windows 10 computer.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information regarding documents that open as Read-Only.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Instructions for deleting content when the personal drive is over quota.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
Information about creating folders on the WKU Shared Drive.
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- WKU Systems
- Active Directory
- Accounts
Information on how to get someone added to an Active Directory group.
- Knowledge Base
- WKU Systems
- Active Directory
- Accounts
Instructions for finding members of an Active Directory group.
- Knowledge Base
- WKU Systems
- Active Directory
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
- Knowledge Base
- WKU Accounts & Passwords
Information for hiring managers on how to disable WKU accounts for a terminated employee.
- Knowledge Base
- WKU Accounts & Passwords
- Guest Accounts
Information regarding adding guest accounts to Active Directory groups.
- Knowledge Base
- WKU Systems
- Active Directory
Information about logging in to a WKU-owned laptop.
- Knowledge Base
- Software & Programs
- Web Browsers
- Firefox
Information about Firefox prompting to download a file called F.TXT at random times.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about limiting logins on macOS computers to specific Active Directory groups.