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Configuration Standards for Microsoft 365 Teams and Groups
Information regarding configuration and requirements for Microsoft 365 products.
Creating a Mailing Group in Microsoft 365
Instructions on creating mailing groups in Outlook.
Accessing Microsoft Copilot
Information regarding how to access Microsoft Copilot.
Unable to Add WKU Email to Apple Mail (macOS)
Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Apple Mail (macOS).
Unable to Set Automatic Reply in Classic / Legacy Outlook
Instructions for setting an Automatic Reply when faced with the "Your automatic reply settings cannot be displayed because the server is currently unavailable. Try again later." error message.
Limited Functionality in Classic / Legacy Outlook
Information regarding Microsoft's depreciation of Exchange Web Services (EWS) and the impact on Classic (Windows) and Legacy (macOS) Outlook.
Accessing and Using Microsoft 365 After Graduation
Information about accessing Microsoft 365 after graduation and/or absence from WKU.
Cannot Send Messages from Shared Mailbox
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
Adding Members in Microsoft Teams
Instructions for adding a new member to an existing Team or Channel within Microsoft Teams.
Deactivating Microsoft 365 Licenses
Instructions on deactivating Microsoft 365 licenses so you can install it on a different device.
Using Microsoft Forms
Instructions on how to use Microsoft Forms to create surveys and quizzes to gather data.
Microsoft Account Requires JavaScript to Sign In
Instructions for resolving a Microsoft account requires JavaScript to Sign-in error.
Deleting Extra Pages in Word (Windows)
Instructions for deleting blank pages due to section/page breaks in Microsoft Word on a Windows machine.
Changing the View Mode in Word
Instructions on changing the view of a document in Word.
Toggling Outlook Sidebar Off and On
Instructions for toggling the sidebar off and on for Outlook 2019.