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Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Windows computer. Currently, Office 365 offers Office 2016.
Instructions for completely removing Microsoft 365 for Mac.
Information about Outlook Web Access (OWA) loading a non-WKU account when clicking a link to navigate to the account.
Instructions for uploading and sharing Office files in OneDrive. For all supported operating systems and Office versions.
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
Information about run-time errors when using an unsupported version of Adobe Acrobat with newer versions of Microsoft Office on macOS devices.
Instructions for current Faculty/Staff/Students on installing Microsoft 365 for free on their personal Mac.
Instructions for current Faculty/Staff/Students on installing Microsoft 365 for free on their personal Android device.
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Information on what functions are unavailable in the "New" mode of Outlook for Mac.
Instructions for logging into Microsoft OneDrive with a WKU Exchange account.
Instructions for installing the Zoom Add-In for Outlook 365 accounts.
Instructions for signing into Zoom add-in for the first time after installing it in O365.
Information about emails bouncing back when using auto-completed address entries.