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- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Information about sending emails from shared mailbox accounts migrated to Office 365.
- Knowledge Base
- Software & Programs
- Office 365
Instructions for accessing shared mailbox accounts after migration to Office 365.
- Knowledge Base
- Software & Programs
- Office 365
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for adding a secondary Exchange account to Outlook 2019 on Windows.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping network drives on a Windows 10 computer.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions on how to request access to a departmental shared calendar.
- Knowledge Base
- Mobile Devices
- Android
Information about accessing shared/departmental calendars on Android devices.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (macOS)
- Outlook 2019 (macOS)
Instructions for adding a generic shared public folder calendar in Outlook 2019 on macOS computers.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Network Printing
Instructions for adding a networked printer through Active Directory.