Software or System Issue or Request

Why request this service?

Faculty, Staff, and Students may utilize this request if you need any ITS assistance regarding various software and systems. There are many ITS-support systems and applications; please use the more specific form when available and listed below:

Click Request Service in the upper right if your situation involves a software or system not in the list above or includes the following:

  • Adobe Creative Cloud
  • Authorize.Net
  • Blog
  • Document Imaging (Xtender / BDMS)
  • iWKU
  • Library Database
  • Mediasite
  • myWKU
  • People web server
  • Qualtrics
  • SAS
  • Server or System Hosting​​​​​​ (e.g., ADX, Events Pro, iOffice, irh.wku.edu, Kronos, LXR Test, Panoptix, publichealth.wku.edu, Ricoh Docmall, Simple K, SPSS Data Collection, Time Matters, Titanium Schedule)
  • SPSS
  • Web CMS (e.g., WKU website)
  • WKU ITS- Created System
  • Workflow
 
Request Service

Related Articles (18)

Instructions for accessing SAS on Windows.
Information regarding adding new user accounts to an Authorize.Net payment account.
Information about getting logged into the Library's databases.
Instructions for deleting a WKU blog site.
Instructions for downloading and sharing a Mediasite recording.
Instructions for editing a Mediasite video.
Instructions for faculty/staff to install Mathematica on a WKU-owned device.
Information for accessing the Online Interlibrary Loan System.
Information on what to do if you need assistance with Qualtrics.
Instructions for logging into an Adobe Creative Cloud account purchased or provided through WKU ITS.
Instructions on logging into CourseLeaf.
Information for reporting iWKU app issues or enhancements.
Information about databases on WKU's People Space Server.
Instructions on how to request a WKU blog site.
Instructions for WKU students to install Mathematica on a personal device.