Software or System Issue or Request

Why request this service?

Faculty, Staff, and Students may utilize this request if you need any ITS assistance regarding various software and systems. There are many ITS-support systems and applications; please use the more specific form when available and listed below:

Click Request Service in the upper right if your situation involves a software or system not in the list above or includes the following:

  • Adobe Creative Cloud
  • Authorize.Net
  • Blog
  • Calendly
  • iWKU
  • Library Database
  • Mediasite
  • myWKU
  • OmniCMS
  • Server or System Hosting​​​​​​ (e.g., ADX, Events Pro, iOffice,, Kronos, LXR Test, Panoptix,, Ricoh Docmall, Simple K, SPSS Data Collection, Time Matters, Titanium Schedule)
  • SPSS
  • WKU ITS- Created System
  • Workflow
Request Service

Related Articles (9)

Information regarding adding new user accounts to an Authorize.Net payment account.
Instructions on adding a user to a site.
Information about getting logged into the Library's databases.
Instructions for deleting a site.
Instructions for the Mediasite message "desktop recording is being processed."
Instructions for what to do when encountering error 1310 when installing Adobe Acrobat.
Instructions on how to request a WKU site.
Instructions on how to upload to your WKU People Server space.
Information about Authoirze.Net and having accounts created or requesting assistance for Authorize.Net problems.


Service ID: 41
Wed 5/8/13 3:19 PM
Wed 7/3/24 12:42 PM