Software or System

• Report WKU Systems Issue or Request (ex., Email, Microsoft, Blackboard, Banner, Mediasite)
• Report Active Directory Issue or Request

Categories (2)

Banner Access Services

Requests involving access and rights to Banner (e.g., advising tools, student worker accounts).

Mediasite Services

Requests involving Mediasite (e.g., create catalog).

Services (5)

Active Directory Issue or Request

Do you have an issue or request involving Active Directory?

Blackboard Issue or Request

Do you have an issue or request involving Blackboard?

Email or Microsoft 365 Issue or Request

Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?

TeamDynamix Issue or Request

Do you need a change to TeamDynamix or assistance from an admin?

Software or System Issue or Request

Do you need assistance with software or a system?