Search28 Results

Lookup Category Clear Category
Services or Offerings?
Activate a Phone or Fax Line
  1. Services
  2. Campus Phone Services
  3. Phone & Fax Line Services
Do you need to request a new telephone or fax line activation?
Activate a Residence Hall Phone Line
  1. Services
  2. Campus Phone Services
  3. Phone & Fax Line Services
Do you need to activate your residence hall room phone line?
Activate Employee as Faculty for Scheduling
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?
Activate Faculty/Staff Advising Access
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Change Caller ID Name
  1. Services
  2. Campus Phone Services
  3. Phone & Fax Line Services
Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?
Confirm Student Worker Account Access
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need to confirm your department’s existing student worker accounts in order to keep them active?
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Deactivate Student Worker Accounts
  1. Services
  2. Software or System
  3. Banner Access Services
Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?
Digital Security Issue or Request
  1. Services
  2. Security Services
Do you have an issue or request involving digital security on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?
Disconnect a Phone or Fax Line
  1. Services
  2. Campus Phone Services
  3. Phone & Fax Line Services
Do you need to have a WKU phone or fax line disconnected?
Install Network Data Port
  1. Services
  2. Network & Wi-Fi Services
  3. Network Port Services
Do you need to request the installation/estimate of a new network data port on WKU’s campuses?
Modify Rights to Banner Index Number
  1. Services
  2. Software or System
  3. Banner Access Services
Do you need to request changes to an employee’s access to a Banner Index Number?
Physical Security Technology Issue or Request
  1. Services
  2. Security Services
Do you have an issue or request involving Electronic Access Control (EAC), video surveillance, or key cabinets?
Purchase External Domain Name
  1. Services
  2. Network & Wi-Fi Services
Do you need to request a price estimate or purchase of an external domain name (web addresses that do not end in "wku.edu")?
Questions about Billing or Account Information
  1. Services
  2. Campus Phone Services
  3. Billing & Account Services
Do you have questions about billing or account changes regarding WKU phone services?