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Services or Offerings?
Do you need to request a new telephone or fax line activation?

Do you need to activate your residence hall room phone line?

Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Do you need to have an employee activated as an advisor after they have completed AARC advising training?

Do you need to request a change to an employee’s Active Directory group/folder access?

Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?

Do you need to change the manager of a shared mailbox (e.g., bigred@wku.edu) or calendar account?

Do you need to confirm your department’s existing student worker accounts in order to keep them active?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you need a mailing list created for your WKU organization?

Do you need to request an email account be created for a WKU affiliate?

Do you need to request an Exchange (@wku.edu) email account be created for a Part Time Staff member?

Do you need to request an Exchange resource be created for a new piece of equipment (e.g., projector, vehicle) for calendaring?

Do you need to have a custom shared folder created or the name changed of a current one?

Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?