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Services or Offerings?
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Do you need to have an employee activated as an advisor after they have completed AARC advising training?

Do you need to confirm your department’s existing student worker accounts in order to keep them active?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?

Do you have an issue or request involving digital security on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?

Do you need to request changes to an employee’s access to a Banner Index Number?

Do you have an issue or request involving a WKU network, Wi-Fi network, phone, voice, or cable television service?

Do you have an issue or request involving Electronic Access Control (EAC), video surveillance, or key cabinets?

Did you create a new index number in Banner Finance and need to report it to WKU IT?

Do you need to request ITS provide services for a special campus event (e.g., voice or data service)?

Do you need to request ITS be involved in a construction project (e.g., audiovisual systems, communications systems, PDC-managed construction)?

Do you need to request access to a restricted InfoView folder or report?