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Services or Offerings?
Activate a Phone or Fax Line
  1. Services
  2. Campus Phone Services
  3. Phone & Fax Line Services
Do you need to request a new telephone or fax line activation?
Activate a Residence Hall Phone Line
  1. Services
  2. Campus Phone Services
  3. Phone & Fax Line Services
Do you need to activate your residence hall room phone line?
Activate Employee as Faculty for Scheduling
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?
Activate Faculty/Staff Advising Access
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Add/Remove Active Directory Group/Folder Access
  1. Services
  2. Accounts & Access Services
  3. Active Directory Access Services
Do you need to request a change to an employee’s Active Directory group/folder access?
Change Caller ID Name
  1. Services
  2. Campus Phone Services
  3. Phone & Fax Line Services
Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?
Change Manager of Shared Mailbox or Calendar Request
  1. Services
  2. Email & Calendar Services
  3. Shared Mailbox & Calendar Services
Do you need to change the manager of a shared mailbox (e.g., bigred@wku.edu) or calendar account?
Confirm Student Worker Account Access
  1. Services
  2. Accounts & Access Services
Do you need to confirm your department’s existing student worker accounts in order to keep them active?
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Create a Mailing List
  1. Services
  2. Email & Calendar Services
  3. Mailing List Services
Do you need a mailing list created for your WKU organization?
Create Affiliate (Non-Employee) Account
  1. Services
  2. Email & Calendar Services
  3. Email Creation Services
Do you need to request an email account be created for a WKU affiliate?
Create Part Time Staff Email Account
  1. Services
  2. Email & Calendar Services
  3. Email Creation Services
Do you need to request an Exchange (@wku.edu) email account be created for a Part Time Staff member?
Create Room or Equipment Resource
  1. Services
  2. Email & Calendar Services
  3. Room & Equipment Resource Services
Do you need to request an Exchange resource be created for a new piece of equipment (e.g., projector, vehicle) for calendaring?
Create/Modify a Custom Shared Folder
  1. Services
  2. Accounts & Access Services
  3. Shared Drive Services
Do you need to have a custom shared folder created or the name changed of a current one?
Deactivate Student Worker Accounts
  1. Services
  2. Accounts & Access Services
Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?