Email or Microsoft 365 Issue or Request

Why request this service?

Faculty, Staff, and Students may utilize this request if you need any ITS assistance regarding employee or TopperMail email or any Microsoft 365 application. Some examples include:

  • Request involving employee (@wku.edu) email.
  • Request involving student, affiliate, or alumni (@topper.wku.edu) TopperMail email.
  • Request involving Excel, Office, OneDrive, PowerPoint, Teams, Word, and so on.
  • Request involving a shared mailbox or calendar.
  • Request involving a distribution list.
  • Request involving a calendar room or resource (ex., a room or vehicle you can schedule through a calendar).
  • Request involving Google Workspace (College of Education only).
 
Request Service

Related Articles (36)

Instructions for adding members to a ListServ mailing list.
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Instructions on changing the administrators of a listserv mailing list.
Information about changing the manager of an email distribution list.
Information on how to change the manager of a shared mailbox account.
Instructions for creating a Contact List in OWA.
Information about getting a WKU email account created for Affiliates or Non-Employees of WKU.
Information on when Faculty and Staff will get their email account created.
Information for creating or editing an email signature in OWA.
Information on deleting a mailing list hosted on lists.wku.edu.
Instructions for enabling new message notifications in Outlook 2016 for Windows.
Instructions on how to use HTML text formatting in OWA messages.
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Instructions for logging in to WKU-provisioned Google Workspace accounts.
Instructions for adding or removing a sender in the blocked senders and domains list.