Blackboard Issue or Request

Why request this service?

Faculty, Staff, and Students may utilize this request if you need any ITS assistance regarding Blackboard. Some examples include:

  • Request involving a Blackboard course.
  • Request Student Access to Past Courses.
  • Request an Organization Site.
  • Request involving a third-party publisher integration. (ex., Cengage, Pearson, McGraw Hill).
  • Request involving an On Demand Course.
  • Request involving a Continuing and Professional Development course.
Request Service

Related Articles (18)

Information regarding what to do if Blackboard will not load.
Information for students on what to do when they see a course they are not enrolled when they login to Blackboard.
Information about obtaining the version number of the current installation of Blackboard at WKU.
Instructions on how to request online ITS trainings for a student worker.
Instructions on what to do when you have issues with Blackboard's publisher integration plugins.
Instructions on what to do if Blackboard appears in the wrong language.
Information about the size limit of Blackboard courses and organizations.
Information on how to request more space on Blackboard for Faculty/Staff.
Information about requesting publisher integration into Blackboard Course Sites.
Information on what to do if you have issues with the Blackboard mobile app.
Instructions on adding other instructors, TAs, or GAs to a Blackboard course site.
Instructions for instructors on how to put students from multiple classes into one course site.
Information on what to do if you do not see your course in Blackboard.
Instructions for removing an instructor, TA, or GA from a course site.
Information for Instructors who have students that are having technical issues with Blackboard.


Service ID: 191
Thu 7/26/18 3:38 PM
Mon 11/6/23 1:26 PM