My Recently Visited Services

Do you need to report an issue or make a request regarding Google Workspace?

Do you need to enable instant messaging?

Are you having issues getting your game console or device connected to the Wi-Fi?

Do you need to create an account to utilize Adobe Sign?

Did you receive notification that your file on the Shared (S:) Drive was quarantined?

Do you need to request a catalog be created?

Report a problem or request support concerning your existing digital sign(s).

Client would like information regarding Enterprise Digital Signage (EDS) and getting a digital sign.

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

The Hilltopper Content Feed is a layout managed by WKU IT where clients can submit university related content to be played on certain signs running this particular layout. If you would like to submit content to be displayed as part of this feed, please submit using this entry. Please note that submissions must be directly related to University business. No commercial advertisements are permitted. Images need to be either a .jpg or .png with a recommended resolution of 1920x1080. Videos need to be in a format supported by Windows Media Player (ex. .wmv, .avi, .mpeg). If any content is over 1GB in file size, please upload the file to S:\UNIVERSITY-WIDE-SHARED\Enterprise Digital Signage. Once the content has been published, it will be deleted from this location.

Do you need to report a problem, issue, or concern with Microsoft Office 365 or OneDrive?

Are you hosting an event and would like involvement from WKU IT?

Do you need to report an issue or ask a question about Zoom?

Do you need help with technical setup for a library faculty/staff-sponsored event located in the libraries or off campus?

Do you need help with a library software (e.g., WKU Interlibrary Loan System, OCLC, Past Perfect)?

Do you need help with a library database (e.g., One-Search Catalog, EBSCO, KenCat, TopScholar)?

Do you need to request a Blackboard organization site?

Do you need to report an issue or request assistance not covered by the categories above?

Do you need to request access to the WKU VPN?

Do you need to request that EAC users be added or removed from accessing your area, change your area's lock/unlock schedule, or report a problem with EAC door or card reader functionality?

Do you need to request an Exchange ( email account be created for a Part Time Staff member?

Do you need to have a WKU WordPress blog created?

Do you need to request a new telephone or fax line activation?

Do you need to request a student to have access to a past course?

Tickets involving a problem, error, or question regarding an enterprise-level system affecting one client. Examples of enterprise-level systems include: Active Directory, Banner, Blackboard, Degree Works, Exchange Email, Infoview Reports, Internet, myWKU (Portal), Omni CMS (OU Campus), TopNet, and TopperMail.