My Recently Visited Services

Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?


Do you need to request ITS to evaluate a proposed purchase or project? We can assess and determine necessary involvement for a project such as new software or application, server, or offering as well as including any feedback or concerns that should be considered by stakeholders or purchase evaluators.


Are you having issues getting your game console or device connected to the Wi-Fi?


Do you have an issue or request involving Active Directory?


Do you need assistance with software or a system?


Do you have questions about billing or account changes regarding WKU phone services?


Do you need ITS assistance with Zoom, Zoom Rooms, Zoom webinars, digital signage, Connect classes, or video conferencing?


Do you need to activate your residence hall room phone line?


Do you need software installed on a lab computer or made available via AppStreaming?


Did you create a new index number in Banner Finance and need to report it to WKU IT?


Do you need ITS assistance regarding a WKU-owned, lab, or personally-owned computer or device?


Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?


Do you need to enable both phone and instant messaging?


Do you need to enable instant messaging?


Do you need changes made to an existing WKU telephone call center?


Do you need to request ITS be involved in a construction project (e.g., audiovisual systems, communications systems, PDC-managed construction)?


Do you have an issue or request involving Electronic Access Control (EAC), video surveillance, or key cabinets?


Do you need to report an issue with a wired network data port on WKU’s campus?


Do you have an issue or request involving digital security on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?


Do you need to report a problem or issue with Cisco Jabber?


Do you need to request Ellucian training?


Do you need to request phone related accessories (e.g., longer cords, headsets)?


Do you need to request an ethernet cable to connect your device to a network port?


Do you need to change a purchase or budget approval queue?


Do you need to request access to a restricted InfoView folder or report?