My Recently Visited Services
Do you need to request phone related accessories (e.g., longer cords, headsets)?
Do you have an issue or request involving Blackboard?
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Do you need to report an issue with a wired network data port on WKU’s campus?
Do you need to request access to a restricted InfoView folder or report?
Do you need to remove or grant access to a user in Slate?
Are you having issues getting your game console or device connected to the Wi-Fi?
Did you create a new index number in Banner Finance and need to report it to WKU IT?
Do you have an issue or request involving digital security on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?
Do you need software installed on a lab computer or made available via AppStreaming?
Do you need to report an issue with a WKU phone service, voicemail, voicemail password, or fax line?
Do you need to request ITS be involved in a construction project (e.g., audiovisual systems, communications systems, PDC-managed construction)?
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?
Do you need to request changes to an employee’s access to a Banner Index Number?
Do you need to request an ethernet cable to connect your device to a network port?
Do you need changes made to an existing WKU telephone call center?
Do you need to report an issue with WKU’s cable television?
Do you need ITS assistance regarding a printer?
Do you have an issue or request involving Electronic Access Control (EAC), video surveillance, or key cabinets?
Do you need a change to TeamDynamix or assistance from an admin?
Do you have an issue or request involving Active Directory?
Do you need to request ITS to evaluate a proposed purchase or project? We can assess and determine necessary involvement for a project such as new software or application, server, or offering as well as including any feedback or concerns that should be considered by stakeholders or purchase evaluators.