My Recently Visited Services


Do you need help with a library software (e.g., WKU Interlibrary Loan System, OCLC, Past Perfect)?

Do you need to request additional storage space in the Blackboard My Files (personal) system?

Do you need to report an issue you have experienced with a lab?

Do you need a shared mailbox account created (e.g., bigred@wku.edu)?

Do you need to request access to the WKU VPN?

Do you need to report an issue with a WKU phone service, voicemail, voicemail password, or fax line?

Do you need to have a WKU phone or fax relocated on campus?

Do you have a question or problem with Blackboard Collaborate that you need assistance with?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you need to have a computer picked up and delivered to Surplus?

Did you receive notification that your file on the Shared (S:) Drive was quarantined?

Do you need to request an exception from the Managed Print Service program?

Do you need help with a library database (e.g., One-Search Catalog, EBSCO, KenCat, TopScholar)?

Do you need a new WKU-owned printer to be installed?

Do you need to request a price estimate or purchase of an external domain name (web addresses that do not end in "wku.edu")?

Do you need to order toner or other supplies for a high-volume printer in the Managed Print Service program?

Do you need help with electronic library equipment (e.g., bar code readers, ID card readers, KIC scanner, digital microfilm readers, coin-operated copy machines)?

Do you need to request ITS to evaluate a proposed purchase or project? We can assess and determine necessary involvement for a project such as new software or application, server, or offering as well as including any feedback or concerns that should be considered by stakeholders or purchase evaluators.

Have you changed your name and need your email address renamed?

Do you need to request that EAC users be added or removed from accessing your area, or change your area’s lock/unlock schedule? This service will automatically route your request to WKU Access Control.

Do you need to report an issue or request assistance not covered by the categories above?

Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Do you need to create an account to utilize Adobe Sign?

Do you need to request the rename of an existing On Demand course site?