My Recently Visited Services

Do you need to request an assessment of your department for the Managed Print Service program?

Do you have a student employee who needs to be given access to New Instructor training?

Do you need to enable instant messaging?

Do you need to create an account to utilize Adobe Sign?

Do you need to request a computer lab be made remote accessible for the upcoming semester?

Do you need a new WKU-owned printer to be installed?

Tickets involving a problem, error, or question regarding an enterprise-level system affecting one client. Examples of enterprise-level systems include: Active Directory, Banner, Blackboard, Exchange Email, Infoview Reports, Internet, myWKU (Portal), OU Campus, TopNet, and TopperMail.

Tickets involving a problem, error, or question regarding a software application affecting one client. Examples of software applications include: Adobe Suite applications, Anti-Virus or Anti-Malware, BSR, Microsoft Office Suite applications, SAS, SPSS, and Web Browsers (i.e., Internet Explorer, Firefox, Safari). Available level of support may vary per application.

Do you need software installed on a lab computer?

An audiovisual or conferencing system is experiencing a technology issue, or a service is requested.

Do you need software installed on a classroom computer?

Do you need to request phone related accessories (e.g., longer cords, headsets)?

Do you need to request that EAC users be added or removed from accessing your area, or change your area’s lock/unlock schedule? This service will automatically route your request to WKU Access Control.

Have you changed your name and need your email address renamed?

Do you have a non-technical question about the Managed Print Service program?

Do you need to request a price estimate or purchase of an external domain name (web addresses that do not end in "wku.edu")?

Are you hosting an event and would like involvement from WKU IT?

Do you need to request the creation of a new On Demand course site?

Do you need to report an issue with WKU’s cable television?

Do you need to report an issue with Omni CMS?

Do you need a mailing list created for your WKU organization?

Do you need to request an ethernet cable to connect your device to a network port?

Do you need a video surveillance camera installed, an installation estimate, add/remove a user, request training, relocate an existing camera, or other services that are not issues?

An audiovisual or conferencing system is experiencing a technology issue, or a service is requested. Currently there is limited IT support for non-academic / non-classroom audiovisual technologies. IT will assist to the best of our ability as resources are available.

Do you want to request a feature or enhancements for the iWKU app?