Do you need a change to TeamDynamix or assistance from an admin?
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Do you need software installed on a lab computer or made available via AppStreaming?
Do you need have a new classroom computer installed?
Do you need to report an issue you have experienced with a classroom (e.g., computer, instructor computer, projector)?
Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?
Do you need to enable both phone and instant messaging?
Do you need to request access to a restricted InfoView folder or report?
A Zoom Room is experiencing a technology issue, or a service is requested.
Do you need to report an issue with a WKU phone service, voicemail, voicemail password, or fax line?
Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?
Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Do you need to confirm your department’s existing student worker accounts in order to keep them active?
Client would like information regarding Enterprise Digital Signage (EDS) and getting a digital sign.
Did you create a new index number in Banner Finance and need to report it to WKU IT?
Do you need to request ITS provide services for a special campus event (e.g., voice or data service)?
Do you need to report an issue with a wired network data port on WKU’s campus?
Do you have an issue or request involving Active Directory?
Do you need to request changes to an employee’s access to a Banner Index Number?
Do you need to remove or grant access to a user in Slate?
Do you have an issue or request involving Blackboard?
Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?
Are you having issues getting your game console or device connected to the Wi-Fi?
Do you need to enable instant messaging?