My Recently Visited Services

Do you need to request that EAC users be added or removed from accessing your area, change your area's lock/unlock schedule, or report a problem with EAC door or card reader functionality?


Do you need to enable both phone and instant messaging?


Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?


Do you need to report an issue you have experienced with a lab?


Do you need assistance purchasing a computer for your department?


Do you need to request an assessment of your department for the Managed Print Service program?


Do you need help with a printer that isn't working properly (e.g., error message, lines on paper, paper jam)?


Do you need changes made to an existing WKU telephone call center?


Do you need to report an issue with WKU’s Wi-Fi?


Do you need to report an issue with a wired network data port on WKU’s campus?


Are you having issues getting your game console or device connected to the Wi-Fi?


Do you need to request ITS to evaluate a proposed purchase or project? We can assess and determine necessary involvement for a project such as new software or application, server, or offering as well as including any feedback or concerns that should be considered by stakeholders or purchase evaluators.


Do you need to change the manager of a shared mailbox (e.g., bigred@wku.edu) or calendar account?


Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?


Do you need a video surveillance camera installed, an installation estimate, add/remove a user, request training, relocate an existing camera, or other services that are not issues?


Do you need to request an Exchange (@wku.edu) email account be created for a Part Time Staff member?


Do you need a mailing list created for your WKU organization?


Do you need to request a change to an employee’s Active Directory group/folder access?


Do you need to request a student to have access to a past course?


Do you need to report an issue you have experienced with a classroom (e.g., computer, instructor computer, projector)?


Do you need to report an issue with the iWKU app?


Do you need software installed on a classroom computer?


Do you need to have an employee activated as an advisor after they have completed AARC advising training?


Do you need to request an exception from the Managed Print Service program?


Are you hosting an event and would like involvement from WKU IT?