My Recently Visited Services

Do you have questions about billing or account changes regarding WKU phone services?

Do you need to have a WKU WordPress blog created?

Have you changed your name and need your email address renamed?

Do you need assistance purchasing a computer for your department?

Do you need to enable both phone and instant messaging?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you need to request a change to an employee’s Active Directory group/folder access?

Do you need to request a new publisher integration be added to Blackboard?

Are you running a server or device and need a security exception to allow incoming Internet traffic?

Do you need to report a problem or issue with Cisco Jabber?

Do you need to request a recycled computer for your department?

Do you need to request an assessment of your department for the Managed Print Service program?

Do you need to report an issue you have experienced with a classroom (e.g., computer, instructor computer, projector)?

Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Do you need to report an issue with WKU’s cable television?

Do you want to request a feature or enhancements for the iWKU app?

Do you have a question or problem with Blackboard Collaborate that you need assistance with?

Do you need to have the operating system upgraded on your WKU-owned faculty/staff computer?

Do you need to reserve a laptop for use during the Covid-19 online teaching period?

Do you need to request a change to a library website?

Do you need to request additional storage space in the Blackboard My Files (personal) system?

Do you need to remove or grant access to a user in Slate?

Do you need to have your WKU-owned computer installed?

Do you need to request access to a restricted InfoView folder or report?

An audiovisual or conferencing system is experiencing a technology issue, or a service is requested. Currently there is limited IT support for non-academic / non-classroom audiovisual technologies. IT will assist to the best of our ability as resources are available.