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Network & Wi-Fi Services
• Report Wired or Wi-Fi Network Issues
• Report Cable TV Issues
• Game & Network Device Requests
Categories (4)
Cable Television Services
Requests involving WKU’s cable television service.
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Gaming & Network Device Services
Requests involving devices that connect to the internet (e.g., Xbox One, PS4, Apple TV, Roku).
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Network Port Services
Requests involving network wall ports.
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Wi-Fi Services
Requests involving WKU's wireless network.
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Services (2)
Purchase External Domain Name
Do you need to request a price estimate or purchase of an external domain name (web addresses that do not end in "wku.edu")?
Request Security Exception to Allow Incoming Connections
Are you running a server or device and need a security exception to allow incoming Internet traffic?
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Add/Remove Active Directory Group/Folder Access
Request Electronic Access Control Service
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
Request Programming Services
Request User Access Modification for a Shared Mailbox or Calendar
My Recently Visited Services
Restore File from Back-Ups
Request User Access Modification for a Shared Mailbox or Calendar
Request Sponsored Computer Lab Accounts
Report a Google Workspace Issue
Enable Cisco Jabber Instant Messaging
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