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Services or Offerings?
Activate Faculty/Staff Advising Access
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to have an employee activated as an advisor after they have completed AARC advising training?
Add/Remove Active Directory Group/Folder Access
  1. Services
  2. Accounts & Access Services
  3. Active Directory Access Services
Do you need to request a change to an employee’s Active Directory group/folder access?
Confirm Student Worker Account Access
  1. Services
  2. Accounts & Access Services
Do you need to confirm your department’s existing student worker accounts in order to keep them active?
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Create / Modify / Delete Slate Access
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to remove or grant access to a user in Slate?
Deactivate Student Worker Accounts
  1. Services
  2. Accounts & Access Services
Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?
Modify Rights to Banner Index Number
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to request changes to an employee’s access to a Banner Index Number?
Report New Banner Finance Index Number
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Did you create a new index number in Banner Finance and need to report it to WKU IT?
Request Access to WKU VPN
  1. Services
  2. WKU System Services
  3. Duo / Cisco AnyConnect VPN Services
Do you need to request access to the WKU VPN?
Request Electronic Access Control Service
  1. Services
  2. Security Services
  3. Electronic Access Control Services
Do you need to request that EAC users be added or removed from accessing your area, change your area's lock/unlock schedule, or report a problem with EAC door or card reader functionality?
Request Restricted Access
  1. Services
  2. Accounts & Access Services
  3. Banner Access Services
Do you need to request access to a restricted InfoView folder or report?
Request Student Access to Past Courses
  1. Services
  2. WKU System Services
  3. Blackboard Services
Do you need to request a student to have access to a past course?
Request User Access Modification for a Shared Mailbox or Calendar
  1. Services
  2. Email & Calendar Services
  3. Shared Mailbox & Calendar Services
Do you need to request that someone has access to a shared mailbox or calendar account?