Banner, InfoView, TopNet, Advance, or Slate Issue or Request

Why request this service?

Faculty, Staff, and Students may utilize this request if you need any ITS assistance regarding Banner related systems that include programming/database updates, reports, or access. Some examples include:

  • Request involving a login or usage issue.
  • Request involving new faculty schedule preparation activation.
  • Request involving student worker employment or student advisor.
  • Request involving advising activation.
  • Request involving Banner and/or Banner Finance access.
    Note: If your request involves access to both Banner and TopNet, please only submit a Banner request.
  • Request involving Banner Index Number rights modification.
  • Request involving a change in purchasing / budget approval queue.
  • Request involving finance crosswalk (indexes).
  • Request involving access to Student & Advisor and Data Inquiry tab.
  • Request involving students, employees or vendors with multiple WKUIDs.
  • Request involving Slate changes including access or modification to the sync process.
  • Request involving Programming Services such as creating/modifying reports, and mass updates of data.
 
Request Service

Related Articles (19)

Information on how to add and delete Cohort or Student Attribute codes in Banner SGASADD screen.
Information on how to add and delete Activity codes in Banner SGASTDN screen.
Instructions for modifying Banner purchase and budget approvals.
Information for hiring managers on how to disable WKU accounts for a terminated employee.
Information about renewing student worker Banner accounts.
Information how to request an extension of the automatic log-out time for TopNet sessions.
Information about gaining or removing access to Slate.
Information on why a Banner Finance Report result may be empty or blank when run.
Instructions for logging into Banner.
Information for resolving missing Faculty/Advisors & Student Data Inquiry tab.
Information about activating a new faculty member to allow courses to be assigned to them.
Information regarding Not a Valid Professor error when updating Instructor of Record in Banner.
Instructions for work around for FGAJVCQ journal voucher error code.
Information for requesting access to the Ellucian Advance system.
Information for requesting access to the Banner system.