Popular Services

Do you need to request a change to an employee’s Active Directory group/folder access?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you need to request that EAC users be added or removed from accessing your area, change your area's lock/unlock schedule, or report a problem with EAC door or card reader functionality?

Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?

Do you need to request that someone has access to a shared mailbox or calendar account?

Do you need ITS assistance regarding a printer?

Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Do you need a change to TeamDynamix or assistance from an admin?

Do you need to have a computer picked up and delivered to Surplus?

Do you need assistance purchasing a computer for your department?

Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?

Do you need to request an email account be created for a WKU affiliate?

Do you need to have a custom shared folder created or the name changed of a current one?

Do you need to request a Blackboard organization site?

Do you need to request a new telephone or fax line activation?

Do you have a question or problem with Blackboard that you need assistance with?

Do you need software installed on a lab computer or made available via AppStreaming?

Do you need to request ITS provide services for a special campus event (e.g., voice or data service)?

Do you need to have the operating system refreshed on your WKU-owned faculty/staff computer?

Do you need a shared mailbox account created (e.g., bigred@wku.edu)?

Do you need to have a WKU phone or fax relocated on campus?

Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?

Do you have questions about billing or account changes regarding WKU phone services?

Do you need to report a problem with an existing video surveillance system?

Do you need to change the manager of a shared mailbox (e.g., bigred@wku.edu) or calendar account?