Popular Services
Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?
Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?
Do you have an issue or request involving Active Directory?
Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?
Do you need to request that EAC users be added or removed from accessing your area, change your area's lock/unlock schedule, or report a problem with EAC door or card reader functionality?
Do you need assistance with software or a system?
Do you have an issue or request involving Blackboard?
Do you need ITS assistance regarding a printer?
Do you need ITS assistance regarding a WKU-owned, lab, or personally-owned computer or device?
Do you have an issue or request involving digital security on your account, computer, device, or server?
Do you need a change to TeamDynamix or assistance from an admin?
Do you need to report an issue you have experienced with a classroom (e.g., computer, instructor computer, projector)?
Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?
Do you need to request ITS be involved in a construction project (e.g., audiovisual systems, communications systems, PDC-managed construction)?
Do you need to request ITS to evaluate a proposed purchase or project? We can assess and determine necessary involvement for a project such as new software or application, server, or offering as well as including any feedback or concerns that should be considered by stakeholders or purchase evaluators.
Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?
Do you need software installed on a lab computer or made available via AppStreaming?
Do you need to have a WKU phone or fax relocated on campus?
Did you create a new index number in Banner Finance and need to report it to WKU IT?
Do you need to confirm your department’s existing student worker accounts in order to keep them active?
Do you need to request changes to an employee’s access to a Banner Index Number?
Do you need to report an issue, ask a question, or request an account creation/modification regarding Calendly?
Do you need to report a problem with an existing video surveillance system?
Do you have a problem with Mediasite that you need assistance with?
Report a problem or request support concerning your existing digital sign(s).