Popular Services

Do you need to reserve a laptop for use during the Covid-19 online teaching period?

Do you need to request a change to an employee’s Active Directory group/folder access?

Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you need to enable both phone and instant messaging?

Are you having issues getting your game console or device connected to the Wi-Fi?

Do you need to request a Creative Cloud license for Adobe titles such as Photoshop, Illustrator, Acrobat, and so on?

Do you need a mailing list created for your WKU organization?

Do you need to request access to the WKU VPN?

Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?

Do you have a student worker that is ending employment with your department and you would like their accounts (e.g., AD groups, email, Banner) deactivated?

Do you have questions about billing or account changes regarding WKU phone services?

Do you need to have a custom shared folder created or the name changed of a current one?

Do you need to have a WKU phone or fax line disconnected?

Do you need to have a WKU phone or fax relocated on campus?

Do you need to report an issue with or ask a question regarding remote lab access?

Report a problem or request support concerning your existing digital sign(s).

Do you need to report an issue with a WKU phone service, voicemail, voicemail password, or fax line?

Do you need help with a printer that isn't working properly (e.g., error message, lines on paper, paper jam)?

Do you need to report an issue you have experienced with a classroom (e.g., computer, instructor computer, projector)?

Do you need assistance purchasing a computer for your department?

Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Do you need to report an issue with WKU’s Wi-Fi?

Would you like to request your Exchange email inbox quota be increased?

Do you need to report a problem, issue, or concern with Microsoft Office 365 or OneDrive?