Popular Services

Do you need to request a change to an employee’s Active Directory group/folder access?

Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?

Do you need to request that EAC users be added or removed from accessing your area, change your area's lock/unlock schedule, or report a problem with EAC door or card reader functionality?

Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?

Do you need to request that someone has access to a shared mailbox or calendar account?

Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?

Do you need to request a Creative Cloud license for all Adobe titles or individual titles such as Photoshop, Dreamweaver, Illustrator, Acrobat, and so on?

Do you need help with a printer that isn't working properly (e.g., error message, lines on paper, paper jam)?

Do you need to have a custom shared folder created or the name changed of a current one?

Do you need to have a computer picked up and delivered to Surplus?

Do you need to report an issue you have experienced with a classroom (e.g., computer, instructor computer, projector)?

Do you need to order toner or other supplies for a high-volume printer in the Managed Print Service program?

Do you need to report an issue with or ask a question regarding a WKU-owned faculty/staff/student worker computer?

Do you need to have a WKU phone or fax relocated on campus?

Do you need to report an issue with Omni CMS?

Do you need to request a recycled computer for your department?

Do you need software installed on a lab computer or made available via AppStreaming?

Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?

Do you need to request a Blackboard organization site?

Having issues associating a new device with Duo or need to report an issue?

Do you need to request a new telephone or fax line activation?

Do you need to report a problem with an existing video surveillance system?

Do you need to have the operating system refreshed on your WKU-owned faculty/staff computer?

Do you need to request a license for accessibility software such as Read & Write Gold or JAWS screen reader?

Do you need a shared mailbox account created (e.g., bigred@wku.edu)?