Popular Services
Do you have an issue or request involving Banner, InfoView, TopNet, Advance, Slate, or programming services?
Do you need assistance with software or a system?
Do you need ITS assistance regarding a WKU-owned, lab, or personally-owned computer or device?
Do you have an issue or request involving Electronic Access Control (EAC), video surveillance, or ITS supported key cabinets?
Do you have an issue or request involving employee or TopperMail email or a Microsoft 365 application?
Do you have an issue or request involving a WKU network, Wi-Fi network, phone, voice, or cable television service?
Do you have an issue or request involving Active Directory?
Do you need ITS assistance regarding a printer?
Do you need a change to TeamDynamix or assistance from an admin?
Do you have an issue or request involving Blackboard?
Do you need software installed on a lab computer or made available via AppStreaming?
Do you have an issue or request involving cybersecurity on your account, computer, device, or server (ex., compromised system, VPN, MFA, guest accounts, firewall, secure data recovery, and so on)?
Do you need ITS assistance with Zoom, Zoom Rooms, Zoom webinars, digital signage, Connect classes, Zoom Scheduler, or video conferencing?
Do you need to request ITS to evaluate a proposed purchase or project? We can assess and determine necessary involvement for a project such as new software or application, server, or offering as well as including any feedback or concerns that should be considered by stakeholders or purchase evaluators.
Do you need to request ITS be involved in a construction project (e.g., audiovisual systems, communications systems, PDC-managed construction)?
Do you need ITS assistance involving a WKU classroom, AV, conference room, or an event space?
Do you need to request ITS provide services for a special campus event (e.g., voice or data service)?