Popular Services

Do you need to request a change to an employee’s Active Directory group/folder access?


Do you need an employee, student worker, or graduate assistant account created, modified, or deleted for Banner, TopNet, InfoView, or Document Imaging?


Do you need to request programming services (e.g., TopNet, Banner, Infoview, Advance)?


Do you need to request that EAC users be added or removed from accessing your area, change your area's lock/unlock schedule, or report a problem with EAC door or card reader functionality?


Do you need an employee to be activated or reactivated as a faculty member in Banner so he/she may be associated with course(s) he/she will teach?


Do you need to request that someone has access to a shared mailbox or calendar account?


Do you need to have a computer picked up and delivered to Surplus?


Do you need to order toner or other supplies for a high-volume printer in the Managed Print Service program?


Do you need to report an issue with or ask a question regarding a WKU-owned faculty/staff/student worker computer?


Do you need to request a student to have access to a past course?


Do you need to request access to the WKU VPN?


Do you need help with a printer that isn't working properly (e.g., error message, lines on paper, paper jam)?


Do you need to have a custom shared folder created or the name changed of a current one?


Do you need to report an issue you have experienced with a classroom (e.g., computer, instructor computer, projector)?


Do you need to request a recycled computer for your department?


Do you have a question or problem with Blackboard that you need assistance with?


Do you need to change the caller ID on a WKU telephone due to reassignment to a new employee or change in employee name?


Do you need to have the operating system refreshed on your WKU-owned faculty/staff computer?


Do you need assistance purchasing a computer for your department?


Do you need to request a Blackboard organization site?


Do you need to request a new telephone or fax line activation?


Do you need to have an employee activated as an advisor after they have completed AARC advising training?


Do you need to change the manager of a shared mailbox (e.g., bigred@wku.edu) or calendar account?


Do you need software installed on a lab computer or made available via AppStreaming?


Do you need to request a Creative Cloud license for all Adobe titles or individual titles such as Photoshop, Dreamweaver, Illustrator, Acrobat, and so on?