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Services or Offerings?
Activate a Phone or Fax Line
  1. Services
  2. Campus Phone Services
  3. Phone & Fax Line Services
Do you need to request a new telephone or fax line activation?
Change Manager of Shared Mailbox or Calendar Request
  1. Services
  2. Email & Calendar Services
  3. Shared Mailbox & Calendar Services
Do you need to change the manager of a shared mailbox (e.g., bigred@wku.edu) or calendar account?
Computer or Device Issue or Request
  1. Services
  2. Computer & Printer Services
Do you need ITS assistance regarding a WKU-owned, lab, or personally-owned computer or device?
Create Affiliate (Non-Employee) Account
  1. Services
  2. Email & Calendar Services
  3. Email Creation Services
Do you need to request an email account be created for a WKU affiliate?
Create Part Time Staff Email Account
  1. Services
  2. Email & Calendar Services
  3. Email Creation Services
Do you need to request an Exchange (@wku.edu) email account be created for a Part Time Staff member?
Create Room or Equipment Resource
  1. Services
  2. Email & Calendar Services
  3. Room & Equipment Resource Services
Do you need to request an Exchange resource be created for a new piece of equipment (e.g., projector, vehicle) for calendaring?
Create/Modify a Custom Shared Folder
  1. Services
  2. Accounts & Access Services
  3. Shared Drive Services
Do you need to have a custom shared folder created or the name changed of a current one?
Duo Request
  1. Services
  2. WKU System Services
  3. Duo / Cisco AnyConnect VPN Services
Having issues associating a new device with Duo or need to report an issue?
Install Network Data Port
  1. Services
  2. Network & Wi-Fi Services
  3. Network Port Services
Do you need to request the installation/estimate of a new network data port on WKU’s campuses?
Request a WKU Blog
  1. Services
  2. WKU System Services
  3. Blog Services
Do you need to have a WKU WordPress blog created?
Request AppStreaming Software or Installation in Lab
  1. Services
  2. Classroom & Lab Services
  3. Lab Services
Do you need software installed on a lab computer or made available via AppStreaming?
Request ITS Project Evaluation
  1. Services
  2. Project & Event Services
Do you need to request ITS to evaluate a proposed purchase or project? We can assess and determine necessary involvement for a project such as new software or application, server, or offering as well as including any feedback or concerns that should be considered by stakeholders or purchase evaluators.