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Instructions for placing a call on hold.
Instructions on how to remove callers from an ongoing conference call.
Instructions on transferring a phone call with a Yealink phone.
Instructions for checking call history on Cisco Phones 8941 & 8945.
Instructions for dialing / transferring a call directly to voicemail.
Instructions for stopping calls from forwarding to a different number.
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Instructions for logging into Cisco Finesse
Instructions on what to do when you receive the error "Error during call: Insufficient telephony credits." when logging in with Duo.
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Instructions on what to do when you have issues playing audio in ZOOM CallREC.
Information about troubleshooting issues with Zoom call recording.
Information about troubleshooting call forwarding on Cisco Jabber.
Instructions on how to forward phone calls from a Cisco phone.
Instructions for changing your audio device preferences in Cisco Jabber.