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Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Instructions on what to do when you have issues playing audio in ZOOM CallREC.
Information about troubleshooting issues with Zoom call recording.
Information about troubleshooting call forwarding on Cisco Jabber.
Instructions on how to forward phone calls from a Cisco phone.
Instructions for changing your audio device preferences in Cisco Jabber.
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Information about troubleshooting call notifications on Cisco Jabber.
Instructions for sharing a Zoom meeting link to invite attendees.
Instructions on how to make a phone call from a WKU phone.
Instructions for blocking persistent calls to WKU extensions.
Information about hooking up a dorm room phone on campus.
Information for Instructors who have students that are having technical issues with Blackboard.
Information about WKU ITS phone services for employees working remotely.