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Information for Instructors who have students that are having technical issues with Blackboard.

Instructions on what to do when you receive the error "Error during call: Insufficient telephony credits." when logging in with Duo.

Instructions for dialing / transferring a call directly to voicemail.

Information about troubleshooting call notifications on Cisco Jabber.

Instructions on how to forward phone calls from a Cisco phone.

Instructions on how to make a phone call from a WKU phone.

Instructions for using a phone call in a Zoom meeting instead of a microphone.

Instructions for sharing a Zoom meeting link to invite attendees.

Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.

Information about troubleshooting call forwarding on Cisco Jabber.

Instructions for changing your audio device preferences in Cisco Jabber.

Instructions on how to get Duo to call you when you login.

Stopping Call Forwarding

Instructions for stopping calls from forwarding to a different number.

Information about Cisco Jabber and standard desk phones being used simultaneously.

Information about what Cisco phone system features are available and how to request them.

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