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Dialing/Transferring Directly to Voicemail
Instructions for dialing / transferring a call directly to voicemail.
Troubleshooting Not Receiving Call Notifications on Cisco Jabber
Information about troubleshooting call notifications on Cisco Jabber.
Forwarding All Calls (Cisco)
Instructions on how to forward phone calls from a Cisco phone.
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Making a Call from a WKU Phone
Instructions on how to make a phone call from a WKU phone.
Using Phone Line for Zoom Meeting Audio
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Sharing Zoom Meeting Link
Instructions for sharing a Zoom meeting link to invite attendees.
Scheduling a Zoom or Telephone Audio Conference
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Disabling Call Forwarding on Cisco Jabber
Information about troubleshooting call forwarding on Cisco Jabber.
Changing Audio Settings for Cisco Jabber
Instructions for changing your audio device preferences in Cisco Jabber.
Having Duo Call You to Login
Instructions on how to get Duo to call you when you login.
Stopping Call Forwarding
Instructions for stopping calls from forwarding to a different number.
Ringing to Jabber and Desk Phone
Information about Cisco Jabber and standard desk phones being used simultaneously.
Requesting Phone Features
Information about what Cisco phone system features are available and how to request them.
Placing Call on Hold
Instructions for placing a call on hold.