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Instructions on how to get Duo to call you when you login.
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.
Instructions for stopping calls from forwarding to a different number.
Information about Cisco Jabber and standard desk phones being used simultaneously.
Information about what Cisco phone system features are available and how to request them.
Instructions for placing a call on hold.
Instructions on how to remove callers from an ongoing conference call.
Instructions on transferring a phone call with a Yealink phone.
Instructions for checking call history on Cisco Phones 8941 & 8945.
Instructions for dialing / transferring a call directly to voicemail.
Instructions for logging into Cisco Finesse
Instructions on what to do when you receive the error "Error during call: Insufficient telephony credits." when logging in with Duo.
Instructions on what to do when you have issues playing audio in ZOOM CallREC.
Information about troubleshooting issues with Zoom call recording.