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Changing States in Finesse
Changing States in Finesse
Tags
Cisco
finesse
state
ready
unready
call
calls
center
phone
phones
VoiceServices
Issue/Question
How do I change my state in Finesse?
Resolution
Navigate to the top left corner of the
Cisco Finesse
web page
.
Select the
drop-down
menu
to the right of the
Cisco icon
. On first login, this should read "Not Ready".
Click on one of the listed states.
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Details
Article ID:
3166
Created
Wed 11/14/18 12:04 PM
Modified
Fri 11/16/18 9:26 AM
Related Articles (3)
Answering Calls Using Finesse
Instructions for making a call using Cisco FInesse.
Logging Into Finesse
Instructions for logging into Cisco Finesse
Signing Out of Cisco Finesse
Instructions for signing out of the Cisco Finesse web page.
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Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3166">https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3166</a><br /><br />Changing States in Finesse<br /><br />Instructions for changing the user's state in Cisco Finesse.