Updating...
Skip to main content
Filter your search by category. Current category:
All
All
Knowledge Base
Service Catalog
Search the client portal
Search
Sign In
Show Applications Menu
ITS Client Portal
Sign In
Search
Home
Projects
Services
Knowledge Base
More Applications
Skip to Knowledge Base content
Search
Articles
Blank
Knowledge Base
Campus Phone & Voicemail
Call Centers
Changing States in Finesse
Changing States in Finesse
Tags
Cisco
finesse
state
ready
unready
call
calls
center
phone
phones
VoiceServices
Issue/Question
How do I change my state in Finesse?
Resolution
Navigate to the top left corner of the
Cisco Finesse
web page
.
Select the
drop-down
menu
to the right of the
Cisco icon
. On first login, this should read "Not Ready".
Click on one of the listed states.
Sign in to leave feedback
0 reviews
Blank
Blank
Blank
Print Article
Details
Article ID:
3166
Created
Wed 11/14/18 12:04 PM
Modified
Fri 11/16/18 9:26 AM
Related Articles (3)
Answering Calls Using Finesse
Instructions for making a call using Cisco FInesse.
Logging Into Finesse
Instructions for logging into Cisco Finesse
Signing Out of Cisco Finesse
Instructions for signing out of the Cisco Finesse web page.
Deleting...
×
Share
Recipient(s)
- separate email addresses with a comma
Message
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Check out this article I found in the ITS Client Portal knowledge base.<br /><br /><a href="https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3166">https://td.wku.edu/TDClient/34/Portal/KB/ArticleDet?ID=3166</a><br /><br />Changing States in Finesse<br /><br />Instructions for changing the user's state in Cisco Finesse.