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Instructions for logging into Cisco Finesse.

Instructions for exporting Blackboard's Full Grade Center (Original courses) or Gradebook (Ultra course sites) as an Excel file.

Instructions for installing .NET Framework 2.0, 3.0, or 3.5 using Software Center.

Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.

Instructions on how to install Adobe Creative Cloud applications from WKU.

Instructions to view manual edits of grades in Blackboard.

Instructions for logging into an Adobe Creative Cloud account purchased or provided through WKU ITS.

Instructions for printing to the Ricoh printers in the Student Technology Centers.

Instructions for performing scan-to-email on a Ricoh printer in the Student Technology Centers.

Information about how to report a lost or stolen WKU ID card.

Instructions for centering a social media snippet in Web CMS.

Instructions for creating an extra credit column in Blackboard.

Instructions on how to print Microsoft 365 and PDF documents in color within Student Technology Centers from web-based resources, such as Microsoft 365 for Web.

Instructions on what to do when you are unable to delete a Grade Center Column in Blackboard.

Information about software in the Software Center app failing to install on Windows devices.