Issue/Question
How do I log into Finesse?
Resolution
The computer you log into must be using a wired connection in the same building as the call center.
- Open a web browser.
- Navigate to cuccx1.wku.edu:8445/desktop/ in the browser.
- Enter your NetID, NetID password, and primary extension.
Note: Student workers within the Admissions and Student Financial Assistance call centers will not sign in with their NetID and password. Instead, they will sign in using the 5 digit extension they have been assigned as the username, password, and extension.
- Click Sign In.