Test Computer Audio Before Your Zoom Meeting

Instructions on how to test computer audio when the Test Computer Audio prompt window appears before your Zoom meeting.

Issue/Question

How do I test my computer's audio before a Zoom meeting?

Environment

• Zoom
• MacOS
• Windows

Resolution

1. Open Zoom Client and sign in.
2. Join meeting using Meeting ID provided by host.
3. In prompt window, click Test speaker and microphone.
4. When speaker test begins, listen for ringtone.
   • If ringtone is not heard, use drop-down menu or select No to use a different speaker until ringtone is heard.
5. Select Yes to continue to microphone test.
6. Speak into microphone when prompted.
   • If replay is not heard, use drop-down menu or select No to select a different microphone until audio replay is heard.
7. Select Yes when replay is heard.
8. Select Join with Computer Audio.
9. (Optional) Select Automatically join audio by computer when joining a meeting to enable this setting for future meetings.

Note: If you are on a Mac OS and are still having difficulty accessing your built-in mic, check your operating system permissions to confirm that Zoom has access to the mic. 

If you are using Windows and are still having difficulty accessing your built-in mic, Windows has a privacy feature that may block Zoom from using the mic. Learn more about this feature and how to allow Zoom access to your mic. 

Please click here if you are having issues using an external USB mic, learn more here.