USB Microphone Not Available in Zoom Meeting

Issue/Question

I can't see or select my USB microphone in Zoom.

Environment

  • Zoom

Resolution

  1. Leave the meeting by clicking End Meeting in the bottom toolbar. 
  2. If you are not the host, select Leave Meeting to avoid cancelling the connection for other meeting attendees.
  3. Unplug your USB microphone.
  4. Plug in your USB microphone. 
  5. Select Join in the Zoom Desktop Client window.
  6. Type in the Meeting ID provided by the host.
  7. Click Join.
  8. In the bottom toolbar, click the arrow directly adjacent to the microphone icon. 
  9. You should now be able to select your microphone.  

Note: If you are using MacOS 10.14 Mojave and are still having difficulty accessing your built-in mic, check your operating system permissions to confirm that Zoom has access to the mic

Note: If you are using Windows and are still having difficulty accessing your USB mic, Windows 10 has a privacy feature that may block Zoom from using the mic. Learn more about this feature and how to allow Zoom access to your mic. 

Details

Article ID: 3482
Created
Fri 3/13/20 10:41 AM
Modified
Tue 3/17/20 12:04 PM