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Instructions for checking for microphones / recording devices on a Windows computer.
Information on how to prepare for a web-based meeting.
Instructions on how to test computer audio when the Test Computer Audio prompt window appears before your Zoom meeting.
Instructions for changing your audio device preferences in Cisco Jabber.
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Instructions on how to mute your microphone in a Zoom meeting.
Instructions on what to do if you cannot hear a built-in mic in a Zoom meeting when the mic is not muted.
Instructions on how to resolve a USB microphone not appearing as an option in a Zoom meeting.
Instructions on how to test your audio settings, such as input or output, during an ongoing Zoom meeting.
Instructions for selecting your microphone in a Zoom meeting.
Instructions for sharing audio / video in Blackboard Collaborate.
Information about Mediasite crashing on macOS computers when trying to record.
Details on how to resolve a technical issue with WKU Classroom hardware.
Information for WKU Libraries faculty and staff on how to reserve a laptop with the Library Services Office.