Personal Device Support Information

Summary

Information about the WKU IT Division's scope of support on personal devices of faculty, staff, and alumni.

Body

Issue/Question

Does WKU ITS provide support for personally-owned devices?

Resolution

Faculty or Staff members currently enrolled in classes are eligible for personally-owned device support through TopperTech. See related article TopperTech Information.

WKU ITS does not provide hardware-based support for personally-owned Student, Faculty, Staff, Alumni, or Retirees devices.

Available support for student personally-owned devices is limited to: setup of and logging into WKU systems, such as, Blackboard, email, iWKU, WKU's wireless networks, and mobile devices.

Students, Faculty, Staff, Alumni and Retirees that require other service of their personally-owned device may seek help from any of the following sources:

Details

Details

Article ID: 91
Created
Mon 5/5/14 9:07 AM
Modified
Tue 3/12/24 4:32 PM

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Information about getting help with your personal home network.
Information on WKU IT's support of non-WKU hardware or devices.
Information on WKU IT support of outside software.
Information on if you qualify for TopperTech services.
Information about TopperTech services.