Non-Standard Software Support Limitations

Issue/Question

Does WKU ITS support software not distributed by the WKU ITS?

Resolution

WKU ITS does not support software that was not distributed through the various channels the ITS Unit utilizes. These channels include but are not limited to:

  • Pre-loaded software on WKU equipment
  • WKU hosted websites

The respective publishers of the software should be contacted directly for support.

If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.

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Related Services / Offerings (1)

Do you need assistance with software or a system?