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- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about what email applications are supported by WKU.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about the WKU IT Division's scope of support on personal devices of faculty, staff, and alumni.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information about getting help with your personal home network.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information on WKU IT's support of non-WKU hardware or devices.
- Knowledge Base
- ITS Services & Resources
- Desktop Support
Information on what WKU-owned computers are supported by Desktop Support.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
Information on what to do if your leased printer from a vendor is having issues.
- Knowledge Base
- ITS Services & Resources
- Unsupported Systems
Information on WKU IT support of outside software.
- Knowledge Base
- WKU Systems
- Qualtrics
Information on what to do if you need assistance with Qualtrics.
- Knowledge Base
- WKU Systems
- Blackboard
Information about supported file types on Blackboard.
- Knowledge Base
- Software & Programs
- Web Browsers
- Microsoft Edge
Instructions for enabling ClickOnce Support in the Microsoft Edge browser.
- Knowledge Base
- Software & Programs
- SAS
Instructions for gaining access to the Institutional Research Decision Support System (IRDSS).
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about getting Microsoft Windows installed on your computer.
- Knowledge Base
- WKU Systems
- Qualtrics
Information about converting a Qualtrics trial account to a WKU account.
- Knowledge Base
- Computer, Devices, & Printers
Information about ITS' support of donated computers.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Information on what level of support is provided for WKU-owned Chromebooks.