Converting a Qualtrics Trial Account to a WKU Branded Account

Issue/Question

I signed up for a free trial account at Qualtrics. How do I get my account converted to WKU?

Cause

Client signed up for their account at the main Qualtrics site instead of using the WKU registration mechanism. 

Resolution

WKU Brand Administrators cannot convert accounts that were created as free trials. You will need to open a support ticket at the Qualtrics Support Center and ask that your account be moved to the WKU brand. This can be completed here.

Details

Article ID: 3373
Created
Tue 9/3/19 4:04 PM
Modified
Thu 9/5/19 4:20 PM

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