Articles about unsupported systems by WKU ITS.

Articles (28)

CEBS Portfolio System

Information about the CEBS E-Pass Portfolio system.

Changing Course Evaluation Information

Information regarding course evaluations.

Changing Google Doc Permissions

Instructions for sharing a Google Doc.

Communication Theory App Information

Information on getting assistance with the Communication Theory App (

Double-Sided Printing From Word 2007

Instructions for enabling double-sided printing in Word 2007.

Downloading YouTube Videos

Information about downloading YouTube videos.

EPAF Problems

Information on how to handle issues with EPAF forms.

Error Logging Into Top Life Benefits

Information about logging into TopLife Benefits.

Google Account Alternate Address Unavailable

Google Accounts that were associated with a email address may receive a notice that their alternate email address was removed when signing in.

Home Network Support Limitations

Information about getting help with your personal home network.

Issues Accessing CommuniCoach

Information regarding CommuniCoach.

Issues Accessing iStart

Information on what to do if you cannot login to iStart.

Issues with Accommodate

Information on who to contact when you are having issues with Accommodate.

Issues with Clickers

Information about what to do if your clicker is having issues.

Logging into Title IX Training

Information about logging into Title IX training.

Making Datasets Compatible with Older Versions of Stata

Instructions for making datasets compatible for users with older versions of Stata.

Non-Standard Device Support Limitations

Information on WKU IT's support of non-WKU hardware or devices.

Non-Standard Software Support Limitations

Information on WKU IT support of outside software.

Personal Device Support Information

Information about the WKU IT Division's scope of support on personal devices of faculty, staff, and alumni.

Problems with AcadMedia Server

Trouble viewing pages on

Removing Google Cached Search Results

Information on how to remove unwanted search results from Google.

Saving Camtasia Projects on Classroom & Lab Computers

Instructions for saving Camtasia Projects on lab computers.

Student Employment Eligibility Verification Form I-9

Information on the I-9 Employment Eligibility Verification form for student employment.

Troubleshooting AdvisorTrac

Information about AdvisorTrac support.

Using the HBO Go App

Information about getting help with the HBO Go App.

WKU Employment Application

Information about Interview Exchange.