TopperTech Information

Issue/Question

What is TopperTech?

Resolution

TopperTech is a computer service center dedicated to providing seamless assistance and meeting the technological needs of WKU faculty, staff, and students. Regardless of your technology issue or question, TopperTech is your go-to destination for all things computers at WKU. Our resolution services include, but are not limited to: 

  • Walk-up technical support for WKU students, faculty, and staff 

  • Facilitate and manage laptop reservations for faculty, staff, and students 

  • Installing/reinstalling operating systems and corresponding system patches and driver updates 

  • Virus/malware removal 

  • Data recovery and migration services on computer hard drives and external media 

  • Diagnosing and verifying hardware issues 

  • Technology Consulting 

TopperTech's service hours can be found on their website.

Supported Hardware

TopperTech can diagnose and repair software and operating system issues on Windows and Apple computers but does not provide hardware repairs on student-owned computers. 

The following is a list of local repair centers that can assist with hardware repairs: 

If you have any questions about TopperTech, please contact the ITS Service Desk.

Details

Article ID: 50
Created
Fri 4/25/14 8:57 AM
Modified
Thu 1/11/24 3:39 PM

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