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TopperTech Information
Information about TopperTech services.
Refreshing a WKU Computer
Information about having a WKU-owned computer refreshed.
Mouse Clicks Not Working on Remote Desktop
Information regarding Horizon display protocols needed for rendering Remote Desktop interactions properly and instructions for changing the default protocol from VMware Blast to PCoIP.
Obtaining an Inventory Control Number
Information on obtaining an Inventory Control Number for a WKU-owned computer.
WKU-Supported Computer Models
Information regarding all supported models of Dell and Apple computer devices.
Creating a Desktop Shortcut
Instructions for creating a desktop shortcut in Windows.
Desktop and Taskbar Missing
Instructions on how to restore your missing Windows desktop shortcuts and taskbar.
Saving Embedded Images from Email (Outlook)
Instructions for saving an image embedded in an email.
Computer Not Turning On
Information on what to do when a desktop or laptop computer does not power on.
Applying the Default WKU Background (Windows)
Instructions for changing desktop background to default WKU picture on a WKU-owned machine.
Updating Zoom Workplace Application
Instructions for updating Zoom Workplace.
Extending Desktop Across Monitors
Instructions for extending desktop display on Windows machine.
Purchasing WKU-Owned Computers, Equipment, or Devices
Information about purchasing WKU-Owned computers, equipment, or IT-related devices.
Issues with Printers On Campus
Information for issues with printers on campus.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.