Search28 Results
- Knowledge Base
- ITS Services & Resources
- Desktop Support
Information about having a WKU-owned computer refreshed.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when a desktop or laptop computer does not power on.
- Knowledge Base
- WKU Systems
- Mediasite
Instructions for the Mediasite message "desktop recording is being processed."
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for downloading Zoom on desktop or mobile.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
Information on what to do if your leased printer from a vendor is having issues.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for updating the Zoom Desktop Client.
- Knowledge Base
- WKU Systems
- Mediasite
Information regarding when installing the Mediasite Desktop Recorder, Error 1925 is displayed saying that the current user does not have the privileges needed to install the software.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for saving an image embedded in an email.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about TopperTech services.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions for changing desktop background to default WKU picture on a WKU-owned machine.
- Knowledge Base
- Computer, Devices, & Printers
Information on obtaining an Inventory Control Number for a WKU-owned computer.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for minimizing all windows to show the desktop.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for creating a desktop shortcut in Windows.