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Information about purchasing WKU-Owned computers, equipment, or IT-related devices upon ending employment.

Information regarding purchasing and discounts at WKU.

Instructions for saving an image embedded in an email.

Information regarding Horizon display protocols needed for rendering Remote Desktop interactions properly and instructions for changing the default protocol from VMware Blast to PCoIP.

Information about having a WKU-owned computer refreshed.

Instruction for removing the WKU branded wallpaper and setting a personalized background on Macs.

Information about TopperTech services.

Information on what to do when a desktop or laptop computer does not power on.

Instructions for the Mediasite message "desktop recording is being processed."

Instructions for downloading Zoom on desktop or mobile.

Instructions for temporarily disabling phone service for Cisco Jabber on Desktop.

Information on what to do if your leased printer from a vendor is having issues.

Instructions for updating the Zoom Desktop Client.

Information regarding when installing the Mediasite Desktop Recorder, Error 1925 is displayed saying that the current user does not have the privileges needed to install the software.

Instructions for changing desktop background to default WKU picture on a WKU-owned machine.