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- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Computer, Devices, & Printers
- Printing
- Lab Printing
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions on how to stop sleep mode when the laptop lid is closed.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Instructions for prioritizing monitor arrangements on a docked laptop to ensure all displays stay on and in the proper order when closing the laptop's lid.
- Knowledge Base
- Computer, Devices, & Printers
- Laptops
Information about preserving your laptop battery's life.
- Knowledge Base
- Computer, Devices, & Printers
- Laptops
Information about a laptop stating that it is plugged in but not charging.
- Knowledge Base
- Computer, Devices, & Printers
- Mouse & Keyboard
Information about adjusting the sensitivity for laptop touchpads.
- Knowledge Base
- ITS Services & Resources
- Security
Information regarding stolen devices being tracked on WKU's networks.
- Knowledge Base
- WKU Systems
- Active Directory
Information about logging in to a WKU-owned laptop.
- Knowledge Base
- Computer, Devices, & Printers
Information about purchasing WKU-Owned computers, equipment, or IT-related devices upon ending employment.
- Knowledge Base
- ITS Services & Resources
Information on where to drop off your device when it needs to be services by TopperTech or Desktop Support.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Information on what level of support is provided for WKU-owned Chromebooks.
- Knowledge Base
- Computer, Devices, & Printers
Information on obtaining an Inventory Control Number for a WKU-owned computer.
- Knowledge Base
- Network & Wi-Fi
- Wireless
Instructions for connecting to the WKU-SECURE network on a Linux based machine.