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- Knowledge Base
- ITS Services & Resources
- TopperTech
Instructions for WKU faculty, staff, and students to request a loaner laptop from TopperTech.
- Knowledge Base
- Computer, Devices, & Printers
Instructions for troubleshooting a laptop no longer charging.
- Knowledge Base
- Computer, Devices, & Printers
Information regarding all supported models of Dell and Apple computer devices.
- Knowledge Base
- Computer, Devices, & Printers
Information about when to replace WKU-owned computers.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Instructions for cancelling an existing laptop request.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about TopperTech services.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Information for activating Windows operating system.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Chrome OS
Information on what level of support is provided for WKU-owned Chromebooks.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about having a WKU-owned computer refreshed.
- Knowledge Base
- Computer, Devices, & Printers
Information on obtaining an Inventory Control Number for a WKU-owned computer.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions on how to stop sleep mode when the laptop lid is closed.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when a desktop or laptop computer does not power on.
- Knowledge Base
- Computer, Devices, & Printers
Information regarding logging in to a WKU-owned computer.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).