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Reserving a Laptop from TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.
Unable to Install ChatGPT Application on Apple Computer
Information on system requirements for Apple devices to be able to install the ChatGPT application.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Connecting to WKU-SECURE (Ubuntu Linux)
Instructions for connecting to the WKU-SECURE network on a Linux based machine.
Issues Logging in to a WKU-Owned Laptop
Information about logging in to a WKU-owned laptop.
Shipping Address for TopperTech Loaner Laptops
Information for returning WKU-owned loaner laptops.
TopperTech Information
Information about TopperTech services.
Activating Windows Operating Systems
Information for activating Windows operating system.
Dropping Off a Device to be Serviced
Information on where to drop off your device when it needs to be services by TopperTech.
Reporting a Stolen Device
Information regarding stolen devices being tracked on WKU's networks.
Chromebook Support
Information on what level of support is provided for WKU-owned Chromebooks.
Obtaining an Inventory Control Number
Information on obtaining an Inventory Control Number for a WKU-owned computer.
Computer Not Turning On
Information on what to do when a desktop or laptop computer does not power on.
Purchasing WKU-Owned Computers, Equipment, or Devices
Information about purchasing WKU-Owned computers, equipment, or IT-related devices upon ending employment.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.