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WKU-Supported Computer Models
Information regarding all supported models of Dell and Apple computer devices.
Reporting a Stolen Device
Information regarding stolen devices being tracked on WKU's networks.
Laptop Not Charging
Instructions to troubleshoot a laptop no longer charging.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.
Issues Logging in to a WKU-Owned Laptop Off Campus Network
Instructions on how to enable WKU-owned laptop to allow log in off campus network.
Getting Help Buying a Computer
Information on what to do when students need advice on buying a computer.
Dropping Off a Device to be Serviced
Information on where to drop off your device when it needs to be services by TopperTech.
Reserving a Laptop from TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.
Unable to Install ChatGPT Application on Apple Computer
Information on system requirements for Apple devices to be able to install the ChatGPT application.
Connecting to WKU-SECURE (Ubuntu Linux)
Instructions for connecting to the WKU-SECURE network on a Linux based machine.
Shipping Address for TopperTech Loaner Laptops
Information for returning WKU-owned loaner laptops.
TopperTech Information
Information about TopperTech services.
Activating Windows Operating Systems
Information for activating Windows operating system.
Chromebook Support
Information on what level of support is provided for WKU-owned Chromebooks.