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Installing a New WKU-Owned Computer
Information on how to get new WKU-owned computers installed.
Installing Microsoft Windows
Information about getting Microsoft Windows installed on your computer.
Computer Running Slowly
Information on what to do when your computer is running slowly.
Dropping Off a Device to be Serviced
Information on where to drop off your device when it needs to be services by TopperTech.
Reporting a Computer for Surplus
Information on what to do when you need to return a computer that your department no longer has a use for.
Computer Not Turning On
Information on what to do when a desktop or laptop computer does not power on.
Sharing an Office Computer
Information about sharing an office computer.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Supported Operating Systems
Information regarding supported operating systems for the Respondus LockDown Browser.
Cancelling an Existing Laptop Reservation
Instructions for cancelling an existing laptop reservation within the Connect2 laptop reservation system.
Reserving a Laptop from TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.
Requesting Computer Assessment Service
Instructions for faculty/staff on how to get help from Desktop Support when trying to determine what computers to purchase.
Installing Microsoft 365 on Personal Computer
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Test Computer Audio Before Your Zoom Meeting
Instructions on how to test computer audio when the Test Computer Audio prompt window appears before your Zoom meeting.
Purchasing a Recycled Computer
Information on purchasing a recycled computer from Desktop Support.