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Information about when to replace WKU-owned computers.

Instructions for ordering a computer through TopShop.

Instructions for logging in with WKU guest accounts on WKU-owned computers, and connecting to WKU wireless networks after initial wired activation.

Instructions for WKU faculty, staff, and students to request a loaner laptop from TopperTech.

Instructions for cancelling an existing laptop request.

Information about TopperTech services.

Instructions on deactivating Microsoft 365 licenses so you can install it on a different device.

Information for activating Windows operating system.

Details on how to resolve a technical issue with WKU Classroom hardware.

Information about having a WKU-owned computer refreshed.

Information on obtaining an Inventory Control Number for a WKU-owned computer.

Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.

Information on WKU ITS support of non-WKU hardware or devices.

Instructions for enabling desktop icons such as This PC, Control Panel, Network, and User's Files on Windows 11.

Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.