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- Knowledge Base
- Computer, Devices, & Printers
Details on how to transfer a client to AudioVisual Support when they are in need of immediate assistance with a classroom, conference room, Zoom Room, Connect/IVS class, or with digital signage.
- Knowledge Base
- Computer, Devices, & Printers
Information about purchasing WKU-Owned computers, equipment, or IT-related devices.
- Knowledge Base
- Computer, Devices, & Printers
Information regarding logging in to a WKU-owned computer.
- Knowledge Base
- Computer, Devices, & Printers
Information on obtaining an Inventory Control Number for a WKU-owned computer.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when a desktop or laptop computer does not power on.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when you need to return a computer that your department no longer has a use for.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 11
Instructions for checking Windows updates.
- Knowledge Base
- ITS Services & Resources
- Security
Information regarding stolen devices being tracked on WKU's networks.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Local Printing and Scanning
Information on adding a personal printer directly connected to a personal computer.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Information on how software is installed on classroom and lab computers.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information regarding supported operating systems for the Respondus LockDown Browser.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Lab Printing and Scanning
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
- Knowledge Base
- Discounts & Purchasing
Instructions for ordering a computer through TopShop.
- Knowledge Base
- Discounts & Purchasing
Information on purchasing a recycled computer from Information Technology Services.
- Knowledge Base
- WKU Systems
- Active Directory
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.