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Reporting a Computer for Surplus
Information on what to do when you need to return a computer that your department no longer has a use for.
Adding a Personal Printer Directly to Personal Computer
Information on adding a personal printer directly connected to a personal computer.
Installing Software in a Classroom/Lab
Information on how software is installed on classroom and lab computers.
Respondus LockDown Browser Supported Operating Systems
Information regarding supported operating systems for the Respondus LockDown Browser.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Computer Ordering in TopShop
Instructions for ordering a computer through TopShop.
Purchasing a Recycled Computer
Information on purchasing a recycled computer from Information Technology Services.
Logon Method You Are Using Is Not Allowed Error
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
Unlocking a Locked Computer
Instructions for logging into a locked computer.
Getting Help Buying a Computer
Information on what to do when students need advice on buying a computer.
Logging into a Lab Computer
Instructions for logging into a WKU lab computer.
Dropping Off a Device to be Serviced
Information on where to drop off your device when it needs to be services by TopperTech.
Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Reserving a Laptop from TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.
Unable to Install ChatGPT Application on Apple Computer
Information on system requirements for Apple devices to be able to install the ChatGPT application.