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Changing Computer Name
Instructions for changing the name of a macOS computer.
Reporting a Stolen Device
Information regarding stolen devices being tracked on WKU's networks.
Accessing Lab Computers Remotely
Information about accessing WKU computer lab machines remotely.
Purchasing WKU-Owned Devices With Personal Funds
Information on when and how WKU-owned equipment can be purchased by an individual with personal money.
Installing Microsoft Office 365 on a Personally Owned Mac
Instructions for current Faculty/Staff/Students on installing Office 365 for free on their personal Mac. Currently, Office 365 offers Office 2019.
Imaging in Progress
Instructions on what to do if a message is on a computer that says that imaging is in progress.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Logging into Computers while Not Enrolled
Information about logging into WKU computers while not being enrolled.
Setting up Outlook for Multiple Users
Instructions on setting up separate Outlook profiles on a Windows computer with a single logon profile.
Finding a Machine's Purchase Date
Information on finding a machine's purchase date.
Connecting to WKU-SECURE (Windows 8)
Instructions for connecting to WKU-SECURE on a Windows 8 computer.
TopperTech Information
Information about the TopperTech Office.
Connecting to WKU-SECURE (Ubuntu Linux)
Instructions for connecting to the WKU-SECURE network on a Linux based machine.
Getting Help Buying a Computer
Information on what to do when students need advice on buying a computer.
WKU-Owned Computer Support Standards
Information on what WKU-owned computers are supported by Desktop Support.