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Accessing Lab Computers Remotely
Information about accessing WKU computer lab machines remotely.
Setting up Outlook for Multiple Users
Instructions on setting up separate Outlook profiles on a Windows computer with a single logon profile.
Finding a Machine's Purchase Date
Information on finding a machine's purchase date.
Connecting to WKU-SECURE (Windows 8)
Instructions for connecting to WKU-SECURE on a Windows 8 computer.
TopperTech Information
Information about the TopperTech Office.
Connecting to WKU-SECURE (Ubuntu Linux)
Instructions for connecting to the WKU-SECURE network on a Linux based machine.
Getting Help Buying a Computer
Information on what to do when students need advice on buying a computer.
WKU-Owned Computer Support Standards
Information on what WKU-owned computers are supported by Desktop Support.
Obtaining an Inventory Control Number
Information on obtaining an Inventory Control Number for a WKU-owned computer.
Installing Software in a Classroom/Lab
Information on how software is installed on classroom and lab computers.
Purchasing a Recycled Computer
Information on purchasing a recycled computer from Desktop Support.
Reporting a Computer for Surplus
Information on what to do when you need to return a computer that your department no longer has a use for.
Unlocking a Locked Computer
Instructions for unlocking a computer that was locked by another user.
Logon Method You Are Using Is Not Allowed
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
Deactivating Office365 Licenses
Instructions on deactivating Office365 licenses so you can install it on a different device.