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Installing Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
Uploading a File to OneDrive on WKU-Owned Machine
Instructions for WKU Faculty/Staff/Students to upload a document to OneDrive when on a WKU Windows lab computer or workstation.
Reserving a Laptop from TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.
Computer Ordering in TopShop
Instructions for ordering a computer through TopShop.
Connecting to WKU-SECURE (Ubuntu Linux)
Instructions for connecting to the WKU-SECURE network on a Linux based machine.
Purchasing a Recycled Computer
Information on purchasing a recycled computer from Desktop Support.
Computer Running Slowly
Information on what to do when your computer is running slowly.
TopperTech Information
Information about TopperTech services.
Activating Windows Operating Systems
Information for activating Windows operating system.
Dropping Off a Device to be Serviced
Information on where to drop off your device when it needs to be services by TopperTech.
Reporting a Stolen Device
Information regarding stolen devices being tracked on WKU's networks.
Obtaining an Inventory Control Number
Information on obtaining an Inventory Control Number for a WKU-owned computer.
Computer Not Turning On
Information on what to do when a desktop or laptop computer does not power on.
Printing to a Student Technology Center (STC) Printer from Personal Device
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
Issues with Classroom Technology Hardware
Details on how to resolve a technical issue with WKU Classroom hardware.