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- Knowledge Base
- Software & Programs
- Microsoft 365
Information for Faculty/Staff/Students about installing Microsoft 365 on a personal computer.
- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions on deactivating Microsoft 365 licenses so you can install it on a different device.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Lab Printing and Scanning
Instructions for sending a print job from your personal computer to a WKU Student Technology Center (STC) printer.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.
- Knowledge Base
- Discounts & Purchasing
Information on purchasing a recycled computer from Desktop Support.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on where to drop off your device when it needs to be services by TopperTech.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on what WKU-owned computers are supported by Endpoint Support.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about having a WKU-owned computer refreshed.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for changing the name of a macOS computer.
- Knowledge Base
- WKU Systems
- Active Directory
Information about the error message "the logon method you are using is not allowed" when trying to log into a computer.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when you need to return a computer that your department no longer has a use for.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Information about computers beeping upon startup and not working correctly.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about TopperTech services.
- Knowledge Base
- Computer, Devices, & Printers
Information on how to get new WKU-owned computers installed.
- Knowledge Base
- Computer, Devices, & Printers
Information on what to do when your computer is running slowly.