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Reserving a Laptop from TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.
Not Recognizing a Boot Device (Windows)
Information about a computer not booting due to no boot devices being found.
Purchasing a Recycled Computer
Information on purchasing a recycled computer from Desktop Support.
Computer Running Slowly
Information on what to do when your computer is running slowly.
Shipping Address for TopperTech Loaner Laptops
Information for returning WKU-owned loaner laptops.
TopperTech Information
Information about TopperTech services.
Dropping Off a Device to be Serviced
Information on where to drop off your device when it needs to be services by TopperTech.
Safe Computing Information
Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.
Contacting Acer Support
Information on how to contact Acer Support.
Contacting Lenovo Support
Instructions on how to contact Lenovo Support.
Contacting Asus Support
Information on how to contact Asus Support.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.
Getting Help Buying a Computer
Information on what to do when students need advice on buying a computer.
Resolving WKU ITS Hold
Information on what to do if you have a WKU ITS hold on TopNet.
Reporting Issues with TopperTech Laptops
Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).