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Cancelling an Existing Laptop Reservation
Instructions for cancelling an existing laptop reservation within the Connect2 laptop reservation system.
Safe Computing Information
Information and recommendations for keeping computers and accounts safe from infection and being compromised while at WKU.
Fixing Broken Storage Devices
Information on recovering files deleted from flash drives.
Reporting Issues with TopperTech Laptops
Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).
Shipping Address for TopperTech Loaner Laptops
Information for returning WKU-owned loaner laptops.
Qualifying for TopperTech
Information on if you qualify for TopperTech services.
TopperTech Information
Information about TopperTech services.
Not Recognizing a Boot Device (Windows)
Information about a computer not booting due to no boot devices being found.
Monitor Not Displaying Troubleshooting
Information about troubleshooting monitors that will not display.
Purchasing a Recycled Computer
Information on purchasing a recycled computer from Information Technology Services.
Discount and Purchasing Information
Information regarding purchasing and discounts at WKU.
Getting Help Buying a Computer
Information on what to do when students need advice on buying a computer.
Dropping Off a Device to be Serviced
Information on where to drop off your device when it needs to be services by TopperTech.
Reserving a Laptop from TopperTech
Instructions for WKU faculty, staff, and students to create a laptop reservation using the Connect2 system.
Computer Running Slowly
Information on what to do when your computer is running slowly.