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- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about TopperTech services.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
- ID Card Swipers
Information about checking out an ID Card Swiper from TopperTech.
- Knowledge Base
- ITS Services & Resources
- Security
Instructions on what to do when you have discovered a keylogger on your computer.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on if you qualify for TopperTech services.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information about the support TopperTech offers for Apple computers.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on what to do when students need advice on buying a computer.
- Knowledge Base
- ITS Services & Resources
- TopperTech
- Manufacturer Contact Information
Instructions on how to contact Lenovo Support.
- Knowledge Base
- ITS Services & Resources
- TopperTech
Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Information about Windows XP End of Life.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
- Windows 10
Instructions on how to revert Windows 10 to a previous version of Windows.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for encrypting your Mac's hard drive using FileVault.
- Knowledge Base
- Computer, Devices, & Printers
- Monitors
Information about troubleshooting monitors that will not display.
- Knowledge Base
- Computer, Devices, & Printers
- External Drives
Information on recovering files deleted from flash drives.
- Knowledge Base
- Software & Programs
- Web Browsers
- Internet Explorer
Instructions on recovering Internet Explorer after upgrading Windows 8.