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Campus Phone Services
Campus Phone Services
• Report Phone/Fax Issues
• Request Phone / Jabber Features
• Ask Billing Questions
Categories (6)
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Billing & Account Services
Requests involving billing or account for WKU phone lines.
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Call Center Services
Requests involving Call Centers (e.g., configurations, messages, additions).
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Cisco Jabber
Requests involving the Cisco Jabber system.
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Departmental Device Services
Requests involving departmental wireless devices (e.g., cellphones, tablets, hotspots).
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Phone & Fax Line Services
Requests involving phone & fax lines (e.g., issues, activation, disconnection, relocation).
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Phone Feature & Equipment Services
Requests involving modifying phone features and requesting equipment (e.g., headset).
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Popular Services
Create / Modify / Delete Access to Banner / TopNet / InfoView / DocImaging
Request Programming Services
Email or Microsoft 365 Issue or Request
Computer or Device Issue or Request
Physical Security Technology Issue or Request
My Recently Visited Services
Request Purchasing / Budget Approval Queue Modification
Digital Security Issue or Request
Email or Microsoft 365 Issue or Request
Report Wi-Fi Issues
Active Directory Issue or Request
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