Moderating New List Members

Issue/Question

Why are messages from a new list member not delivering?

Environment

• ListServ Mail System

Cause

Mailing lists can be configured to moderate postings from new members. Messages can be held, rejected, or discarded.

Resolution

To allow messages from new members to deliver automatically:

1. Login to ListServ administrator interface: http://lists.wku.edu/mailman/admin/[listname].
2. Click Privacy options.
3. Click Sender filters.
4. For By default, should new list member postings be moderated? select No.
5. Click Submit Your Changes.

To change how messages from new members are moderated:

1. Login to ListServ administrator interface: http://lists.wku.edu/mailman/admin/[listname].
2. Click Privacy options.
3. Click Sender filters.
4. For By default, should new list member postings be moderated? select Yes.
5. For Action to take when a moderated member posts to the list, choose the desired option:
   • Hold: messages are placed in pending moderator requests section of administrator site.
   • Reject: messages are returned to sender, with whatever message is included in Text to include in any rejection notice to be sent to moderated members who post to this list.
   • Discard: messages are immediately deleted by ListServ. No notification is sent to sender nor list administrator. This choice is not recommended.
6. Click Submit Your Changes.

If you need assistance, please contact the ITS Service Desk or submit a service request by clicking the Request Service button.