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Scanning a File for Viruses
Instructions on scanning a file for viruses with Symantec Endpoint Protection.
Uninstalling Symantec Endpoint Protection (Windows)
Instructions for uninstalling Symantec Endpoint Protection on a Windows PC.
Running a Scan (Windows)
Instructions for running a scan with Symantec Endpoint Protection on a Windows machine.
Running a Scan (macOS)
Instructions for running and SEP scan in macOS.
Installing Updates
Instructions on how to prompt Symantec Endpoint Protection to install updates.
Stopped Service Error
Information about a stopped service error for Symantec Endpoint Protection on Windows computers.
Firewall Malfunctioning Error
Information regarding Symantec Endpoint Protection reporting a firewall malfunction.
Deleting Trojan from Temporary Files
Instructions for deleting trojan files from the temporary files of your computer.
Receiving Message about Blocking IP Address
Instructions about what to do when Symantec Endpoint Protection gives a message that it's blocked an IP address.
File Warning (Symantec Endpoint Protection)
Instructions on what to do when Symantec Endpoint Protection warns that the information on a scanned file is inconclusive.
Updates Prompting to Uninstall Antivirus
Information regarding prompts from Windows 10 about uninstalling incompatible antivirus software.