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- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for uploading a file within Microsoft OneDrive and sharing it with other users.
- Knowledge Base
- WKU Systems
- Duo
Instructions for WKU employees on how to enroll their account with Duo.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- OWA (Outlook Web Access)
Instructions for logging in to Faculty and Staff Email account through Outlook Web Access.
- Knowledge Base
- ITS Services & Resources
- Security
Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
- Remote Labs
Information about instructors getting assistance with remote labs for students.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
- Remote Labs
Information about accessing WKU computer lab machines remotely.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for allowing removed Zoom participants to rejoin a meeting room.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for how to sync Outlook calendar with Zoom so that both reflect each other's calendar events and/or contacts.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for installing the Zoom Add-In for Outlook 365 accounts.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for signing into Zoom add-in for the first time after installing it in O365.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for installing Cisco Jabber.
- Knowledge Base
- WKU Systems
- Cisco AnyConnect VPN
- Installing Cisco AnyConnect VPN
Instructions for setting up the Cisco VPN in macOS.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.
- Knowledge Base
- Discounts & Purchasing
- Software Center
Instructions for downloading and installing MATLAB or using MATLAB Online.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Instructions for downloading and using Zoom on ChromeOS devices