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Instructions for setting up the Cisco VPN in macOS.

Instructions for enabling a Zoom Waiting Room for all meetings.

Instructions for creating a new Zoom account or signing into a Zoom account licensed by WKU.

Information for WKU Faculty/Staff/Students on how to send secure and/or large files over the internet.

Instructions on how to schedule an audio-only telephone conference using the Zoom desktop client.

Instructions for preventing Zoom participants from renaming themselves in a Zoom meeting.

Instructions for how to sync Outlook calendar with Zoom so that both reflect each other's calendar events and/or contacts.

Instructions for uploading and sharing Office files in OneDrive. For all supported operating systems and Office versions.

Instructions on how to test your audio settings, such as input or output, during an ongoing Zoom meeting.

Information about accessing WKU computer lab machines remotely.

Instructions for scheduling a Zoom meeting to be recorded.

Instructions for mapping network drives on a Windows 10 computer.

Instructions for logging in to Faculty and Staff Email account through Outlook Web Access.

Enrolling with Duo

Instructions for WKU employees on how to enroll their account with Duo.

Instructions on what to do if you cannot hear a built-in mic in a Zoom meeting when the mic is not muted.

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