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Forwarding All Calls (Cisco)
Instructions on how to forward phone calls from a Cisco phone.
Configuring Microsoft Multi-Factor Authentication
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Making a Call from a WKU Phone
Instructions on how to make a phone call from a WKU phone.
Using Phone Line for Zoom Meeting Audio
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Sharing Zoom Meeting Link
Instructions for sharing a Zoom meeting link to invite attendees.
Disabling Call Forwarding on Cisco Jabber
Information about troubleshooting call forwarding on Cisco Jabber.
Changing Audio Settings for Cisco Jabber
Instructions for changing your audio device preferences in Cisco Jabber.
Ringing to Jabber and Desk Phone
Information about Cisco Jabber and standard desk phones being used simultaneously.
Requesting Intercom Service
Instructions for requesting the appropriate intercom service, based on issue being experienced.
Activate a Residence Hall Phone Line
Information about hooking up a dorm room phone on campus.
Phone Service for Remote Employees
Information about WKU ITS phone services for employees working remotely.