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Instructions for requesting the appropriate intercom service, based on issue being experienced.
Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Information about troubleshooting call forwarding on Cisco Jabber.
Instructions on how to forward phone calls from a Cisco phone.
Instructions for changing your audio device preferences in Cisco Jabber.
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Instructions for sharing a Zoom meeting link to invite attendees.
Instructions on how to make a phone call from a WKU phone.
Information about hooking up a dorm room phone on campus.
Information about WKU ITS phone services for employees working remotely.