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Instructions for setting up Microsoft's Multi-Factor authentication for TopperMail accounts and retired faculty / staff email accounts.
Information about Cisco Jabber and standard desk phones being used simultaneously.
Instructions for requesting the appropriate intercom service, based on issue being experienced.
Information about troubleshooting call forwarding on Cisco Jabber.
Instructions on how to forward phone calls from a Cisco phone.
Instructions for changing your audio device preferences in Cisco Jabber.
Instructions for using a phone call in a Zoom meeting instead of a microphone.
Instructions for sharing a Zoom meeting link to invite attendees.
Instructions on how to make a phone call from a WKU phone.
Information about hooking up a dorm room phone on campus.
Information about WKU ITS phone services for employees working remotely.