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- Knowledge Base
- Software & Programs
- Microsoft 365
Instructions for accessing shared mailbox accounts after migration to Microsoft 365.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Instructions for requesting a shared mailbox account (e.g., bigred@wku.edu).
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
- Settings and Configuration
Information on how to change the manager of a shared mailbox account.
- Knowledge Base
- Email & Calendars
- Mailing Lists
Instructions on emailing the Faculty/Staff-All mailing lists.
- Knowledge Base
- Software & Programs
- Microsoft 365
Information about shared mailboxes' deleted items going to a user's personal deleted items folder.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Information about sending emails from shared mailbox accounts migrated to Microsoft 365.
- Knowledge Base
- Software & Programs
- Microsoft Office
- Microsoft Office 2019 (Windows)
- Outlook 2019 (Windows)
Instructions for adding a secondary Exchange account to Outlook 2019 on Windows.
- Knowledge Base
- Mobile Devices
- Android
Information about accessing shared/departmental calendars on Android devices.