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Issues with iClicker

Information about what to do if your iClicker is having issues.

Information about WKU's wireless network and what to do if you are having Wi-Fi issues.

Instructions for reporting problems with Cisco Jabber.

Issues with Qualtrics

Information on what to do if you need assistance with Qualtrics.

Returned to Login Screen

Information about what to do when you are returned to the login screen when trying to submit an assignment on Blackboard.

Information for Instructors who have students that are having technical issues with Blackboard.

Instructions for reporting a problem or issue with a Google Workspace for Education account.

Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).

Troubleshooting virtual background feature issues in Zoom

Information about what to do if you are having issues with your webcam when recording through Mediasite.

EPAF Problems

Information on how to handle issues with EPAF forms.

Information about correcting an incorrect username or password error when logging into a computer.

Instructions on what to do when you can't sign into the Parking and Transportation Permit website but you can sign into myWKU.

Print Scaling

Instructions for setting the print scale in Firefox.

Information on what to do when embedded videos in Blackboard have issues playing.

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