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Information on what to do when you have issues with equipment checked out through TopperTech (formerly TRC).

Troubleshooting virtual background feature issues in Zoom

Instructions for reporting problems with Cisco Jabber.

Instructions for reporting a problem or issue with a Google Workspace for Education account.

Information about what to do if you are having issues with your webcam when recording through Mediasite.

Returned to Login Screen

Information about what to do when you are returned to the login screen when trying to submit an assignment on Blackboard.

Issues with Qualtrics

Information on what to do if you need assistance with Qualtrics.

Information about WKU's wireless network and what to do if you are having Wi-Fi issues.

EPAF Problems

Information on how to handle issues with EPAF forms.

Information about correcting an incorrect username or password error when logging into a computer.

Instructions on what to do when you can't sign into the Parking and Transportation Permit website but you can sign into myWKU.

Print Scaling

Instructions for setting the print scale in Firefox.

Issues with Clickers

Information about what to do if your clicker is having issues.

Instructions on what to do when you have issues playing audio in ZOOM CallREC.

Information for Instructors who have students that are having technical issues with Blackboard.

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