Search73 Results
  
  
    
    
    - Knowledge Base
 - Software & Programs
 - Microsoft 365
 - Microsoft 365 (macOS)
 
    
      
        Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
      
     
  
    
    
    - Knowledge Base
 - Discounts & Purchasing
 
    
      
        Information about devices enrolled in Apple's School Management utility and how to remove them.
      
     
  
    
    
    - Knowledge Base
 - WKU Systems
 - Cisco Secure Client VPN
 
    
      
        Information about socket filter prompts that appear on macOS after installing Cisco Secure Client VPN.
      
     
  
    
    
    - Knowledge Base
 - Computer, Devices, & Printers
 - Operating System
 - macOS
 
    
      
        Information about the profile settings assigned to Faculty and Staff Macs.
      
     
  
    
    
    - Knowledge Base
 - Computer, Devices, & Printers
 - Operating System
 - macOS
 
    
      
        Instructions for changing hidden files to visible on macOS.
      
     
  
    
    
    - Knowledge Base
 - Computer, Devices, & Printers
 - Operating System
 - macOS
 
    
      
        Instructions for users on manually creating secondary accounts on Macs.
      
     
  
    
    
    - Knowledge Base
 - Computer, Devices, & Printers
 - Operating System
 - macOS
 
    
      
        Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
      
     
  
    
    
    - Knowledge Base
 - Computer, Devices, & Printers
 - Printing and Scanning
 
     
  
    
    
    - Knowledge Base
 - WKU Systems
 - Active Directory
 - Shared & Personal Drives
 - Connecting to Drives
 
    
      
        Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
      
     
  
    
    
    - Knowledge Base
 - Software & Programs
 - Microsoft 365
 - Microsoft 365 (macOS)
 
    
      
        Instructions for installing Microsoft Office on a WKU-owned macOS device.
      
     
  
    
    
    - Knowledge Base
 - Computer, Devices, & Printers
 - Printing and Scanning
 - Network Printing and Scanning
 
    
      
        Instructions for adding a MPS printer to Mac computers.
      
     
  
    
    
    - Knowledge Base
 - Software & Programs
 - Microsoft 365
 - Microsoft 365 (macOS)
 
    
      
        Instructions for completely removing Microsoft 365 for Mac.
      
     
  
    
    
    - Knowledge Base
 - Software & Programs
 - Microsoft Office
 - Microsoft Office 2019 (macOS)
 - Outlook 2019 (macOS)
 
    
      
        Instructions for resetting an account in Outlook for macOS.
      
     
  
    
    
    - Knowledge Base
 - Computer, Devices, & Printers
 - Operating System
 - macOS
 
    
      
        Instructions for changing the default file type associations in macOS.
      
     
  
    
    
    - Knowledge Base
 - Software & Programs
 - Microsoft Office
 - Microsoft Office 2019 (macOS)
 - Outlook 2019 (macOS)
 
    
      
        Instructions for toggling the sidebar off and on for Outlook 2019.