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- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions on resolving an expired license issue with the Respondus LockDown Browser.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information about the Respondus LockDown Monitor for Blackboard exams.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- Windows
Instructions for what to do if Windows experiences an Unexpected Shutdown Error.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information regarding supported operating systems for the Respondus LockDown Browser.
- Knowledge Base
- Computer, Devices, & Printers
Instructions for disabling Slow Keys on macOS.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instruction on what to do when a Blackboard test repeatedly asks for a password.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions for making test available only in the LockDown Browser.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for finding a downloaded file on a Mac computer.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information about why LockDown Browser fails to install on Macs with an invalid institution id error and how to fix it.
- Knowledge Base
- Mobile Devices
- iOS
Instructions for fully closing iOS applications.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Instructions for enabling the calculator tool for use inside the Respondus LockDown Browser.
- Knowledge Base
- WKU Systems
- Blackboard
- LockDown Browser
Information regarding the following error message in LockDown Browser: Update server is not supplying information, or the connection to update server is blocked. Please try again later.