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Instructions on resolving an expired license issue with the Respondus LockDown Browser.
Information about the Respondus LockDown Monitor for Blackboard exams.
Instructions for what to do if Windows experiences an Unexpected Shutdown Error.
Information regarding supported operating systems for the Respondus LockDown Browser.
Instructions for disabling Slow Keys on macOS.
Instruction on what to do when a Blackboard test repeatedly asks for a password.
Instructions for making test available only in the LockDown Browser.
Instructions for finding a downloaded file on a Mac computer.
Information about why LockDown Browser fails to install on Macs with an invalid institution id error and how to fix it.
Instructions for fully closing iOS applications.
Instructions for enabling the calculator tool for use inside the Respondus LockDown Browser.
Information regarding the following error message in LockDown Browser: Update server is not supplying information, or the connection to update server is blocked. Please try again later.