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Ask a Managed Print Service Question
  1. Services
  2. Computer & Printer Services
  3. Printing Services
Do you have a non-technical question about the Managed Print Service program?
Clean Up an Infected Computer
  1. Services
  2. Computer & Printer Services
  3. Faculty/Staff Computer Services
Do you think your WKU-owned computer is infected with a virus or malware?
Install a New Computer
  1. Services
  2. Computer & Printer Services
  3. Faculty/Staff Computer Services
Do you need to have your WKU-owned computer installed?
Install New Lab Computer
  1. Services
  2. Classroom & Lab Services
  3. Lab Services
Do you need have a new lab computer installed?
Order Supplies
  1. Services
  2. Computer & Printer Services
  3. Printing Services
Do you need to order toner or other supplies for a high-volume printer in the Managed Print Service program?
Question or Problem
  1. Services
  2. Computer & Printer Services
  3. Faculty/Staff Computer Services
Do you need to report an issue with or ask a question regarding a WKU-owned faculty/staff/student worker computer?
Report a Hardware Issue
  1. Services
  2. Computer & Printer Services
  3. Hardware Services
Are you having issues with a piece of WKU-owned computer hardware (e.g., keyboard, speaker, monitor, mouse)?
Report Issues with a Printer
  1. Services
  2. Computer & Printer Services
  3. Printing Services
Do you need help with a printer that isn't working properly (e.g., error message, lines on paper, paper jam)?
Report Issues with Scanning to Shared Folder
  1. Services
  2. Computer & Printer Services
  3. Printing Services
Are you having issues with scanning to a shared folder from a networked printer/scanner?
Report Lab Issue
  1. Services
  2. Classroom & Lab Services
  3. Lab Services
Do you need to report an issue you have experienced with a lab?
Request a Managed Print Service Assessment
  1. Services
  2. Computer & Printer Services
  3. Printing Services
Do you need to request an assessment of your department for the Managed Print Service program?
Request a Managed Print Service Exception
  1. Services
  2. Computer & Printer Services
  3. Printing Services
Do you need to request an exception from the Managed Print Service program?
Request a Recycled Computer
  1. Services
  2. Computer & Printer Services
  3. Computer Purchasing Services
Do you need to request a recycled computer for your department?
Request Computer Purchase Information
  1. Services
  2. Computer & Printer Services
  3. Computer Purchasing Services
Do you need assistance purchasing a computer for your department?
Request Departmental Wide Computer Assessment
  1. Services
  2. Computer & Printer Services
  3. Computer Purchasing Services
Do you need recommendations on a computer replacement cycle or hardware upgrades for your department?