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Services or Offerings?
Clean Up an Infected Computer
  1. Services
  2. Computer & Printer Services
  3. Faculty/Staff Computer Services
Do you think your WKU-owned computer is infected with a virus or malware?
Question or Problem
  1. Services
  2. Computer & Printer Services
  3. Faculty/Staff Computer Services
Do you need to report an issue with or ask a question regarding a WKU-owned faculty/staff/student worker computer?
Report a Hardware Issue
  1. Services
  2. Computer & Printer Services
  3. Hardware Services
Are you having issues with a piece of WKU-owned computer hardware (e.g., keyboard, speaker, monitor, mouse)?
Report Lab Issue
  1. Services
  2. Classroom & Lab Services
  3. Lab Services
Do you need to report an issue you have experienced with a lab?
Report Library Database Issue
  1. Services
  2. WKU System Services
  3. Library Services
Do you need help with a library database (e.g., One-Search Catalog, EBSCO, KenCat, TopScholar)?
Report Library Equipment Issue
  1. Services
  2. Computer & Printer Services
  3. Hardware Services
Do you need help with electronic library equipment (e.g., bar code readers, ID card readers, KIC scanner, digital microfilm readers, coin-operated copy machines)?
Report Library Software Issue
  1. Services
  2. WKU System Services
  3. Library Services
Do you need help with a library software (e.g., WKU Interlibrary Loan System, OCLC, Past Perfect)?
Request a Recycled Computer
  1. Services
  2. Computer & Printer Services
  3. Computer Purchasing Services
Do you need to request a recycled computer for your department?
Request an Increase to Guest Account Creation Limit
  1. Services
  2. Accounts & Access Services
  3. Guest Account Services
Do you need to create more than 20 concurrent Guest Accounts?
Request AppStreaming Software or Installation in Lab
  1. Services
  2. Classroom & Lab Services
  3. Lab Services
Do you need software installed on a lab computer or made available via AppStreaming?
Request Computer Purchase Information
  1. Services
  2. Computer & Printer Services
  3. Computer Purchasing Services
Do you need assistance purchasing a computer for your department?
Request Departmental Wide Computer Assessment
  1. Services
  2. Computer & Printer Services
  3. Computer Purchasing Services
Do you need recommendations on a computer replacement cycle or hardware upgrades for your department?
Request ITS Materials or Presenter for Event
  1. Services
  2. Project & Event Services
  3. Special Event Services
Are you hosting an event and would like involvement from WKU IT?
Request Library Event Setup
  1. Services
  2. Project & Event Services
  3. Library Event Services
Do you need help with technical setup for a library faculty/staff-sponsored event located in the libraries or off campus?
Request Library Website Edit
  1. Services
  2. WKU System Services
  3. Library Services
Do you need to request a change to a library website?