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- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for granting admin privileges to macOS user accounts.
- Knowledge Base
- Discounts & Purchasing
Information about devices enrolled in Apple's School Management utility and how to remove them.
- Knowledge Base
- Discounts & Purchasing
Information regarding purchasing and discounts at WKU.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Information about socket filter prompts that appear on macOS after installing Cisco Secure Client VPN.
- Knowledge Base
- WKU Systems
- Cisco Secure Client VPN
Instructions for setting up Cisco Secure Client VPN.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions on clearing license and activation files stored in macOS system folders that may prohibit activation and use of Office for Mac apps.
- Knowledge Base
- Software & Programs
- SPSS
Instructions for installing SPSS on macOS.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for adding a shared calendar in Outlook on macOS devices.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Information about the profile settings assigned to Faculty and Staff Macs.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for changing hidden files to visible on macOS.
- Knowledge Base
- Computer, Devices, & Printers
- Operating System
- macOS
Instructions for Mac users needing to update the computer account password to stay in sync with their NetID account password.
- Knowledge Base
- Computer, Devices, & Printers
- Printing and Scanning
- Knowledge Base
- WKU Systems
- Active Directory
- Shared & Personal Drives
- Connecting to Drives
Instructions for mapping to the Shared (S:) and Personal (P:) Active Directory drives on a Mac.
- Knowledge Base
- Software & Programs
- Microsoft 365
- Microsoft 365 (macOS)
Instructions for installing Microsoft Office on a WKU-owned macOS device.
- Knowledge Base
- WKU Systems
- Mediasite
Instructions on registering the Mediasite Desktop Recorder after installing it.