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- Knowledge Base
- WKU Systems
- Blackboard
Instructions for requesting student access to past courses that are outside of a normal course term.
- Knowledge Base
- WKU Systems
- Mediasite
Information about obtaining assistance with Mediasite.
- Knowledge Base
- ITS Services & Resources
- Audiovisual & Conferencing Services
- Zoom
Information about hosting Zoom webinars.
- Knowledge Base
- WKU Systems
Instructions on how to request a WKU blog.wku.edu site.
- Knowledge Base
- WKU Systems
- Blackboard
- Course Management
Information about the size limit of Blackboard courses and organizations.
- Knowledge Base
- WKU Systems
- CPDOnline
Information about requesting CPD Blackboard Course Sites.
- Knowledge Base
- Software & Programs
Instructions for requesting accessibility software.
- Knowledge Base
- Campus Phone & Voicemail
Information about requesting a new phone or fax line to be activated for an area or new employee.
- Knowledge Base
- Computer, Devices, & Printers
- Peripherals
Information for Faculty/Staff about getting peripheral hardware (e.g., monitor, mouse, keyboard, cables) from Desktop Support for free.
- Knowledge Base
- ITS Services & Resources
- Classrooms & Labs
Information about requesting access to WKU lab printers outside normal semester timelines.
- Knowledge Base
- Campus Phone & Voicemail
- Cisco Jabber
Instructions for requesting a configuration refresh in Cisco Jabber.
- Knowledge Base
- Network & Wi-Fi
Information on requesting an ethernet cable for use in a WKU office.
- Knowledge Base
- WKU Systems
- Banner
- Accounts
Information for employees on how to request Banner, InfoView, and TopNet accounts and/or training for these systems.
- Knowledge Base
- ITS Services & Resources
- Projects & Events
Instructions on submitting a project request to Information Technology Services.
- Knowledge Base
- Email & Calendars
- WKU Email Accounts
Instructions for reporting a problem with WKU email accounts.