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Do you have a non-technical question about the Managed Print Service program?

Do you think your WKU-owned computer is infected with a virus or malware?

Are you having issues booting your WKU-owned computer?

Is your WKU-owned computer running slowly or experiencing performance issues?

Do you need to have your WKU-owned computer installed?

Do you need to order toner or other supplies for a high-volume printer in the Managed Print Service program?

Are you having issues with a piece of WKU-owned computer hardware (e.g., keyboard, speaker, monitor, mouse)?

Do you need help with a printer that isn't working properly (e.g., error message, lines on paper, paper jam)?

Are you having issues with scanning to a shared folder from a networked printer/scanner?

Do you need to report an issue you have experienced with a lab?

Do you need help with a library database (e.g., One-Search Catalog, EBSCO, KenCat, TopScholar)?

Do you need help with electronic library equipment (e.g., bar code readers, ID card readers, KIC scanner, digital microfilm readers, coin-operated copy machines)?

Do you need help with a library software (e.g., WKU Interlibrary Loan System, OCLC, Past Perfect)?

Do you need to request an assessment of your department for the Managed Print Service program?

Do you need to request an exception from the Managed Print Service program?